HBSP (USA)
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The Truths About IT Costs (Spanish version)
Cramm, SusanArticle HBS-F0903GInformation TechnologiesExecutives need to face seven truths about the waste in their IT budgets. Here they are, along with some strategies for managing each one.Starting at €8.20
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The Truths About IT Costs
Cramm, SusanArticle HBS-F0903G-EInformation TechnologiesExecutives need to face seven truths about the waste in their IT budgets. Here they are, along with some strategies for managing each one.Starting at €8.20
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Managing Information: The IT Architecture
Stoddard, Donna B.; Seger, Katherine N.Case HBS-193059-EInformation TechnologiesInformation is a critical resource in the information economy and Information Technology (IT) enables information to be managed as a strategic resource. However, IT is extremely complex and fast-changing. As a result, the general manager cannot leave IT decisions strictly to IT technologists and cannot hope to be technically competent to make the "right" IT decisions for the firm. This dilemma is resolved by the construction of an "IT architectur...Starting at €8.20
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Information Technology System That Couldn't Deliver (HBR Case Study and Commentary)
Reimus, Byron; Sims, James K.; May, Thornton; Nolan, Richard L.; Distefano, Robert A.; King, JohnArticle HBS-97308-EInformation TechnologiesDiana Sullivan, CEO of Lenox Insurance, thought she had done her job when, after three years of hard work, she had delivered Lifexpress on time and on budget. A sophisticated computer-aided system, it enabled Lenox's 10,000-plus agents to do everything from establish a prospect's financial profile, to select the most appropriate products from the company's myriad policies, to generate all the paperwork needed to close a sale. But now Sullivan's b...Starting at €8.20