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Helping Employees Succeed with Generative AI
Leonardi, PaulArticle HBS-S23062-EInformation TechnologiesHow can you manage employees when the capabilities at their fingertips are constantly changing, and the effects of those changes are unpredictable? Users have less and less time to learn from one another. And unlike virtually any other technology we've known, AI-enabled digital tools are designed to change by themselves-continuously. To help, the author has devised a framework-STEP-that consists of four interrelated activities: (1) segmenting tas...Starting at €8.20
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Teaming Up to Crack Innovation and Enterprise Integration
Cash, James I., Jr.; Earl, Michael J.; Morison, RobertArticle HBS-R0811F-EInformation TechnologiesThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In the continuing quest for business growth, many CEOs are turning to their CIOs and IT organizations because technology is absolutely essential to two compelling sources of growth: innovation and enterprise integration. The speed of innovation often depends on the...Starting at €8.20