HBSP (USA)
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Health Care Requires Big Changes to Complement New IT
Adler-Milstein, JuliaArticle HBS-F0904C-EInformation TechnologiesMany are counting on the adoption of electronic health records to help the health care system save billions of dollars. But to realize IT's promise, hospitals and medical practices need to empower employees.Starting at €8.20
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Why Your IT Project May Be Riskier Than You Think
Flyvbjerg, Bent; Budzier, AlexanderArticle HBS-F1109A-EInformation TechnologiesNew research shows that a surprisingly high number of technology projects go wildly over budget, sinking careers and companies. Managers contemplating technology initiatives need to take steps to avoid IT "black swans."Starting at €8.20
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Health Care Requires Big Changes to Complement New IT (Spanish version)
Adler-Milstein, JuliaArticle HBS-F0904CInformation TechnologiesMany are counting on the adoption of electronic health records to help the health care system save billions of dollars. But to realize IT's promise, hospitals and medical practices need to empower employees.Starting at €8.20
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Singapore TradeNet: A Tale of One City (Spanish version)
Konsynski, Benn; King, JohnCase HBS-120S23Information TechnologiesDescribes the development of a new information technology-based trade document administration environment for the city-state of Singapore. A considerable effort, involving many governmental and private sector organizations, results in a new set of practices and procedures that positions Singapore for leadership as the port of preference in the Pacific Rim.Starting at €8.20
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Information Technology System That Couldn't Deliver (HBR Case Study and Commentary)
Reimus, Byron; Sims, James K.; May, Thornton; Nolan, Richard L.; Distefano, Robert A.; King, JohnArticle HBS-97308-EInformation TechnologiesDiana Sullivan, CEO of Lenox Insurance, thought she had done her job when, after three years of hard work, she had delivered Lifexpress on time and on budget. A sophisticated computer-aided system, it enabled Lenox's 10,000-plus agents to do everything from establish a prospect's financial profile, to select the most appropriate products from the company's myriad policies, to generate all the paperwork needed to close a sale. But now Sullivan's b...Starting at €8.20