HBSP (USA)
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age, Teaching Plan
Eaves, David; Winig, LauraTeaching Note HBS-KS1216-EInformation TechnologiesTeaching note for case KS1215.Starting at €0.00
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Aadhaar: India's Big Experiment with Unique Identification, Teaching Plan
Murphy-Macinta, Christina; Eaves, David; Goldberg, DanielTeaching Note HBS-KS1274-EInformation TechnologiesTeaching plan for cases KS1259 and KS1260.Starting at €0.00
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI
Winig, Laura; Eaves, DavidCase HBS-KS1304-EInformation TechnologiesIn 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most promising payment systems-UPI in India and M-Pesa in Kenya-and prepare a memo comparing the benefits and drawbacks of each. Eke had discovered that wh...Starting at €8.20
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI, Teaching Plan
Eaves, DavidTeaching Note HBS-KS1305-EInformation TechnologiesTeaching plan for case KS1304.Starting at €0.00
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Aadhaar: India's Big Experiment with Unique Identification (A)
Eaves, David; Goldberg, DanielCase HBS-KS1259-EInformation TechnologiesMany people take identity for granted, confident that they can prove they are who they say they are by using a driver's license or other ID card. For many millions of people, this is not the case. They possess not only no driver's license, but also no birth certificate which could be used to gain a driver's license and prove they are who they claim to be. As a result, they can sometimes appear invisible to the state, unable to receive aid or part...Starting at €8.20
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Codelco Copper Mines (Spanish version)
Upton, David M.; Staats, Bradley R.; Fuller, Virginia A.Case HBS-610S13Information TechnologiesCodelco era una empresa minera de cobre chilena, ampliamente considerado como una de las firmas más administrados profesionalmente en América del Sur, a pesar del hecho de que era propiedad del Gobierno 100%. Una empresa de $ 10.5 mil millones en 2005, Codelco enfrenta al reto de la incorporación de tecnología de la información en sus procesos de producción, los cuales habían sido históricamente muy Manual en la naturaleza. los intentos de respue...Starting at €8.20
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age
Winig, Laura; Eaves, DavidCase HBS-KS1215-EInformation TechnologiesIn 2014, three former Code for America fellows embarked on a one-year skunk works journey to use technology to improve the enrollment process for California's SNAP (food stamp) program, CalFresh, to increase the number of residents receiving benefits in San Francisco. The case describes a user-centered approach to identifying bottlenecks within the CalFresh enrollment process and the low cost, fast solution proposed-and built-by the group. The ca...Starting at €8.20
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Aadhaar: India's Big Experiment with Unique Identification (B)
Eaves, David; Goldberg, DanielCase HBS-KS1260-EInformation TechnologiesMany people take identity for granted, confident that they can prove they are who they say they are by using a driver's license or other ID card. For many millions of people, this is not the case. They possess not only no driver's license, but also no birth certificate which could be used to gain a driver's license and prove they are who they claim to be. As a result, they can sometimes appear invisible to the state, unable to receive aid or part...Starting at €5.74
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Codelco Copper Mines
Upton, David M.; Staats, Bradley R.; Fuller, Virginia A.Case HBS-608053-EInformation TechnologiesCodelco was a Chilean copper-mining company, widely considered to be one of the most professionally managed firms in South America in spite of the fact that it was 100% government-owned. A $10.5 billion company in 2005, Codelco faced the challenge of incorporating information technology into its production processes, which had historically been very manual in nature. CEO Juan Villarzu's initial turnaround attempts introduced a customer-centric co...Starting at €8.20