HBSP (USA)
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What Smart Companies Know About Integrating AI
Palumbo, Silvio; Edelman, DavidArticle HBS-R2304J-EInformation TechnologiesAI has the power to gather, analyze, and utilize enormous volumes of individual customer data to achieve precision and scale in personalization. The experiences of Mercury Financial, CVS Health, and Starbucks debunk the prevailing notion that extracting value from AI solutions is a technology-building exercise. That thinking holds companies back from capturing the power of AI. They needn't build it; they just have to properly integrate it into a ...Starting at €8.20
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Learning to Work with Intelligent Machines
Beane, MattArticle HBS-R1905K-EInformation TechnologiesAlthough companies spend billions on formal training for employees, most of the skills needed to perform a specific job can be learned only by doing it. This on-the-job learning (OJL) has long depended on mentorship, with experts coaching apprentices. But today OJL is under threat from the headlong introduction of sophisticated analytics, AI, and robotics into many aspects of work. These technologies are moving trainees away from learning opportu...Starting at €8.20