HBSP (USA)
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age, Teaching Plan
Eaves, David; Winig, LauraTeaching Note HBS-KS1216-EInformation TechnologiesTeaching note for case KS1215.Starting at €0.00
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI
Winig, Laura; Eaves, DavidCase HBS-KS1304-EInformation TechnologiesIn 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most promising payment systems-UPI in India and M-Pesa in Kenya-and prepare a memo comparing the benefits and drawbacks of each. Eke had discovered that wh...Starting at €8.20
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Procter & Gamble: mejoramiento del valor para el consumidor vía rediseño de procesos
McKenney, James L.; Clark, Theodore H.Case HBS-110S20Information TechnologiesLa evolución del desarrollo de Procter & Gamble de la respuesta eficiente al consumidor (ECR) implicó una serie de ensayos, una decisión de distribuir los pañales sobre la base del movimiento del producto, un esfuerzo consciente para pasar a un nuevo medio de distribución en todas las líneas, un primer corte a un nuevo sistema, y por último, la evolución de la combinación existente de los sistemas informáticos integrados que unen la cadena de v...Starting at €8.20
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age
Winig, Laura; Eaves, DavidCase HBS-KS1215-EInformation TechnologiesIn 2014, three former Code for America fellows embarked on a one-year skunk works journey to use technology to improve the enrollment process for California's SNAP (food stamp) program, CalFresh, to increase the number of residents receiving benefits in San Francisco. The case describes a user-centered approach to identifying bottlenecks within the CalFresh enrollment process and the low cost, fast solution proposed-and built-by the group. The ca...Starting at €8.20
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Campbell Soup Company: Selling Channel Innovation to Customers
Ton, Zeynep; McKenney, James L.Case HBS-608141-EInformation TechnologiesCampbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure rather than retail consumer demand. Former policies to encourage overstock created huge swings in production and inventory levels. Campbell's introduced continuous product replenishment (CPR) under which they would manage inventory for their customers, enabled by electronic data interchange to ...Starting at €8.20