Default Category
-
Los desafíos del trabajo virtual
Leonardi, Paul M.; Bailey, Diane E.; Barley, Stephen R.Article ART-2414Information Technologies, Leadership and People Management, Service and Operations ManagementEl trabajo virtual ha dejado de ser ciencia ficción para convertirse en realidad. Las empresas avanzan cada vez más en la virtualización de los procesos de trabajo, pero las relaciones mediatizadas digitalmente pueden dar tantos problemas como soluciones. Este artículo analiza los distintos tipos de trabajo virtual y su efecto en los procesos y estructuras de la organización. Los autores ilustran el esfuerzo que debe realizar un sector tradiciona...Starting at €8.20
-
How Virtuality Impacts the Way Teams Work
Leonardi, Paul M.; Bailey, Diane E.; Barley, Stephen R.Article ART-2414-EInformation Technologies, Leadership and People Management, Service and Operations ManagementThe possibility of working virtually is fast moving from the realm of science fiction to reality. Yet as companies increasingly move toward virtualizing work processes, the authors find that digitally mediated relationships can give rise to as many problems as solutions. This article discusses different types of virtual work arrangements that exist today and the impact that various types of virtual work can have on organizational processes and st...Starting at €8.20
-
Information Technology and the Board of Directors (Spanish version)
Nolan, Richard L.; McFarlan, F. WarrenArticle HBS-R0510FInformation TechnologiesEver since the Y2K scare, boards have grown increasingly nervous about corporate dependence on information technology. Since then, computer crashes, denial of service attacks, competitive pressures, and the need to automate compliance with government regulations have heightened board sensitivity to IT risk. Unfortunately, most boards remain largely in the dark when it comes to IT spending and strategy, despite the fact that corporate information ...Starting at €8.20
-
Information Technology System That Couldn't Deliver (HBR Case Study and Commentary)
Reimus, Byron; Sims, James K.; May, Thornton; Nolan, Richard L.; Distefano, Robert A.; King, JohnArticle HBS-97308-EInformation TechnologiesDiana Sullivan, CEO of Lenox Insurance, thought she had done her job when, after three years of hard work, she had delivered Lifexpress on time and on budget. A sophisticated computer-aided system, it enabled Lenox's 10,000-plus agents to do everything from establish a prospect's financial profile, to select the most appropriate products from the company's myriad policies, to generate all the paperwork needed to close a sale. But now Sullivan's b...Starting at €8.20