HBSP (USA)
- Article
Rethinking the 4 P's (Spanish version)
Collection: HBSP (USA)Ref.: HBS-F1301CPublished: Jan 1, 2013Format: pdfPages: 2Language: Spanish - Article
Mismanagement of Customer Loyalty (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0207FPublished: Jul 1, 2002Reviewed: Dec 5, 2012Format: pdfPages: 12Language: Spanish - Article
quéé valor tiene el "boca a boca"
Collection: HBSP (USA)Ref.: HBS-R0710JPublished: Oct 1, 2007Format: pdfPages: 7Language: Spanish