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Do You Thank the Taxpayer for Your Bailout (HBR Case Study)
Raggio, Randle D.Article HBS-R0906X-EMarketingReliantShare Bank is about to receive $5 billion in U.S. federal assistance. After all the negative publicity, CEO Ben Marshall knows he needs to deliver a positive message to customers and the market. His chief customer officer, Ammon Rodriguez, proposes an ad campaign thanking the taxpayers for their "investment." CFO Vernon Scott argues instead for focusing investors' and opinion makers' attention on the bank's recapitalized balance sheet and ...Starting at €8.20
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Do You Thank the Taxpayer for Your Bailout (Commentary for HBR Case Study)
Raggio, Randle D.Article HBS-R0906Z-EMarketingReliantShare Bank is about to receive $5 billion in U.S. federal assistance. After all the negative publicity, CEO Ben Marshall knows he needs to deliver a positive message to customers and the market. His chief customer officer, Ammon Rodriguez, proposes an ad campaign thanking the taxpayers for their "investment." CFO Vernon Scott argues instead for focusing investors' and opinion makers' attention on the bank's recapitalized balance sheet and ...Starting at €8.20
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El caso HBR: Deber amos agradecer a los contribuyentes por pagar nuestro rescate
Raggio, Randle D.Article HBS-R0906BMarketingReliantShare Banco está a punto de recibir $ 5 mil millones en asistencia federal EE.UU.. Después de toda la publicidad negativa, CEO Ben Marshall sabe que tiene que entregar un mensaje positivo a los clientes y el mercado. Su director de cliente, Amón Rodríguez, propone una campaña publicitaria dando las gracias a los contribuyentes por su "inversión". CFO de Scott Vernon sostiene en lugar de centrarse y formadores de opinión atención de los inv...Starting at €8.20
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Quality in the Eye of the Beholder
Mitra, Debanjan; Golder, Pn; Golder, Peter N.Article HBS-F0704H-EMarketingConsumers are slow to notice positive or negative changes in a product's quality, and that could have important implications for your company's marketing plan.Starting at €8.20
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Quality in the Eye of the Beholder (Spanish version)
Mitra, Debanjan; Golder, Pn; Golder, Peter N.Article HBS-F0704HMarketingConsumers are slow to notice positive or negative changes in a product's quality, and that could have important implications for your company's marketing plan.Starting at €8.20
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Do You Thank the Taxpayer for Your Bailout? (HBR Case Study and Commentary)
Raggio, Randle D.Article HBS-R0906B-EMarketingReliantShare Bank is about to receive $5 billion in U.S. federal assistance. After all the negative publicity, CEO Ben Marshall knows he needs to deliver a positive message to customers and the market. His chief customer officer, Ammon Rodriguez, proposes an ad campaign thanking the taxpayers for their "investment." CFO Vernon Scott argues instead for focusing investors' and opinion makers' attention on the bank's recapitalized balance sheet and ...Starting at €8.20