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Selling Experiences to Connect With Consumers
Gallo, Iñigo; Townsend, ClaudiaArticle ART-2981-EMarketingThe Experience Economy is pervasive. Consumers are diverting more of their disposable income to engaging in experiences. And even material purchases are increasingly being positioned as experiential. This article presents the findings of the authors' research into the marketing of experiences. Selling products through the allure of experiences can yield enormous benefits, such as increasing the "talkability" of the product -- highly relevant in t...Starting at €8.20
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Hazards of Hounding (Spanish version)
Dholakia, Paul M.Article HBS-F0510FMarketingCustomers who buy your product because they want to--not because you make them--are the most loyal, says Rice University's Paul M. Dholakia.Starting at €8.20
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Qué puede hacer por ti el marketing experiencial
Gallo, Iñigo; Townsend, ClaudiaArticle ART-2981MarketingLa economía de la experiencia está en todas partes. Los consumidores dedican cada vez más cantidad de su renta a vivir experiencias e incluso los productos materiales tienden a venderse más como experiencias. En este artículo, los autores presentan los hallazgos de su investigación sobre el marketing experiencial, que puede arrojar enormes beneficios, como la mayor capacidad de hacer ruido (talkability) de un producto, una cualidad especia...Starting at €8.20
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Do Customer Communities Pay Off (Spanish version)
Algesheimer, Rene; Dholakia, Paul M.Article HBS-F0611EMarketingNew research says they do, in spades, especially for online businesses.Starting at €8.20