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Aravind Eye Care System: Providing Total Eye Care to the Rural Population
Sanal Kumar Velayudhan; R. Meenakshi Sundaram; R.D. ThulasirajCase IVEY-9B11A028-EMarketing, StrategyThe case deals with poor acceptance of Aravind’s eye care service by the rural population in the South Indian state of Tamil Nadu. One of the factors causing poor acceptance is the lack of awareness among the rural population that many cases of blindness are curable. Fear of surgery and cost are the other major barriers to acceptance by these consumers. Aravind is the largest eye care provider in the world and has pioneered many process innovatio...Starting at €8.20
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Maha Research Labs: Sales Force Effectiveness
Sandeep Puri; Rakesh Singh; Bindu Gupta; Shraddha PuriCase IVEY-W27721-EKnowledge and Communication, MarketingIn January 2022, Maha Research Labs Private Limited (MRL) needed to boost its sales force effectiveness (SFE). Due to the COVID-19 pandemic, MRL experienced losses in sales revenue and saw dwindling profits through 2020 and 2021. The pandemic had changed the sales ecosystem of the pharmaceutical industry, with many physicians and retailers now preferring online sales presentations. MRL’s managing director was concerned about the increased marketi...Starting at €8.20
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Air India: The Image Damage of “Pee-Gate”
Shraddha Puri; Shweta Pandey; Siddhant Puri; Sandeep PuriCase IVEY-W33710-EDecision Analysis, MarketingThis case describes unruly passenger behaviour on National Aviation Company of India Ltd.’s New York-Delhi flight. It elaborates on the airline crew’s failure to effectively address an elderly woman’s predicament and assuage her concerns after an inebriated passenger urinated on her. As a result, Air India was exposed to social media ridicule, public scorn, loss of customer loyalty and trust, and a severe dent in its brand image. With the plummet...Starting at €8.20
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StoreKing: Reaching Rural Consumers with Assisted E-Commerce - Teaching Note
Sanal Kumar VelayudhanTeaching Note IVEY-8B20A066-EMarketingTeaching note for product 9B20A066.Starting at €0.00
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StoreKing: Reaching Rural Consumers with Assisted E-Commerce
Sanal Kumar VelayudhanCase IVEY-9B20A066-EEntrepreneurship, MarketingIn 2019, the founder and chief executive officer of StoreKing, a distribution company that sold consumer products to rural India through designated retailers, faced the challenge of attaining 100,000 retailers by 2020. The chief executive officer (CEO) haStarting at €8.20
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Sarva Pharmaceuticals: International Expansion to Myanmar - Teaching Note
Sandeep Puri; Sven Dahms; Shraddha Puri; Ritvik NalamothuTeaching Note IVEY-8B20A016-EMarketingTeaching note for product 9B20A016.Starting at €0.00
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BRAC: Shasthya Shebikas’ Role in Delivering Health Care Service to Rural Markets
Sanal Kumar Velayudhan; Sayeda Shabukta Malik; Kaosar AfsanaCase IVEY-9B17A065-EMarketing, StrategyBRAC was the largest non-governmental organization in the world, reaching out to 138 million people. It made a significant contribution to reducing poverty in Bangladesh by employing more than 117,000 community workers (Shasthya Shebikas) to improve the health and nutrition of the rural poor. The manager of BRAC's Health, Nutrition and Population program was faced with two significant challenges. First, she had to find a way to encourage more peo...Starting at €8.20
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BRAC: Shasthya Shebikas' Role in Delivering Health Care Service to Rural Markets - Teaching Note
Sanal Kumar VelayudhanTeaching Note IVEY-8B17A065-EMarketingTeaching note for product 9B17A065.Starting at €0.00
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Air India: The Image Damage of “Pee-Gate” - Teaching Note
Shraddha Puri; Shweta Pandey; Siddhant Puri; Sandeep PuriTeaching Note IVEY-W33711-EMarketing, StrategyTeaching note for product W33710.Starting at €0.00
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Sarva Pharmaceuticals: International Expansion to Myanmar
Sandeep Puri; Sven Dahms; Shraddha Puri; Ritvik NalamothuCase IVEY-9B20A016-EEntrepreneurship, Marketing, StrategyIn 2019, the managing director of Sarva Pharmaceuticals Private Limited, a pharmaceutical company based in India, was considering an expansion of his company by entering the growing pharmaceutical market in Myanmar. He needed to identify the best way to execute this expansion plan, assess whether his company’s product range was adequate and suitable for the Myanmar market, prepare for possible risks and cross-cultural marketing issues, and plan t...Starting at €8.20