HBSP (USA)
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Taming Complexity
Reeves, Martin; Levin, Simon; Fink, Thomas; Levina, AniaArticle HBS-R2001J-EService and Operations ManagementIn growing your organization, make sure that it remains modular in structure and that all components and connections conform to a small number of simple operating principles. Embed a bias for change, avoid imposing too many controls on your people, and let the market judge which changes work. Finally, always optimize your organization globally and keep fixing, repairing, and pruning.Starting at €8.20
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Walmart Health: Scaling During a Pandemic
Huckman, Robert S.; Min, Yoonjin; Thiel, MarissaCase HBS-621061-EService and Operations ManagementAmidst the onset of COVID-19 pandemic in the United States, Marcus Obsborne, Vice President for Health and Wellness Transformation at Walmart was planning to scale its new health care clinic business, Walmart Health, to additional locations in Georgia and beyond. Walmart Health aimed to differentiate its offerings from those of competing retail clinics, most notably by offering a wider range of services including visits with primary care physicia...Starting at €8.20