HBSP (USA)
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Moderna (A)
Iansiti, Marco; Lakhani, Karim R.; Mayer, Hannah; Herman, KerryCase HBS-621032-EService and Operations ManagementInstructors should consider the timing of making videos available to students, as they may reveal key case details. In summer 2020, Stephane Bancel, CEO of biotech firm Moderna, faces several challenges as his company races to develop a vaccine for COVID-19. The case explores how a company builds a digital organization, and leverages artificial intelligence and other digital resources to speed its operations, manage its processes and ensure qual...Starting at €8.20
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Comviva: Exploring New Frontiers (B)
Roscini, Dante; Rao-Kachroo, Mahima; Ramachandran, ShreyaCase HBS-721010-EService and Operations ManagementAfter articulating its ambitious growth plans, mobile services provider Mahindra Comviva, active in over 90 countries, is thinking about how to titrate and re-plan its growth strategy given the coronavirus pandemic. Its India headquarters considers its people costs, financial investments in acquisitions, and its uncertain future as India continues to remain under lockdown and more people are working from home at Comviva than ever previously in it...Starting at €5.74
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Comviva: Exploring New Frontiers (A)
Roscini, Dante; Rao-Kachroo, MahimaCase HBS-721006-EService and Operations ManagementComviva, a mobile solutions provider active in India and 94 other countries, has had a rich history and been successful across many emerging and complex markets: Latin America, South-East Asia, Africa. What are the lessons learnt from expansion, culturalStarting at €8.20