HBSP (USA)
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Employee Happiness Isn't Enough to Satisfy Customers (Spanish version)
Chun, Rosa; Davies, GaryArticle HBS-F0904BService and Operations ManagementA new study busts the myth that happy workers create happy customers.Starting at €8.20
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Employee Happiness Isn't Enough to Satisfy Customers
Chun, Rosa; Davies, GaryArticle HBS-F0904B-EService and Operations ManagementA new study busts the myth that happy workers create happy customers.Starting at €8.20