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Lara Castro (B)
García, Pilar; Cardona Soriano, PabloCase DPO-23Leadership and People ManagementLara Castro, joven directiva de una empresa de telecomunicaciones, comienza un proceso de «coaching» con el fin de mejorar sus competencias directivas. El caso muestra el plan de mejora diseñado conjuntamente por Lara y su «coach», y los avatares que rodean su puesta en marcha.Starting at €5.74
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Liderazgo basado en competencias
García, Pilar; Cardona Soriano, PabloTechnical Note DPON-11Leadership and People ManagementEsta nota técnica propone un enfoque del liderazgo basado en competencias: las condiciones mínimas para que haya liderazgo, cómo se desarrolla el liderazgo y los distintos perfiles de liderazgo.Starting at €8.20
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Union Fenosa Gas: Human Resources Start-Up
García, Pilar; Pin Arboledas, José RamónCase DPO-94-ELeadership and People Management, Service and Operations ManagementFaced with new challenges in the energy sector, Unión Fenosa decides to enter the liquefied natural gas (LNG) business and becomes involved at every stage, from procurement to sale. The challenge is to source gas from optimal locations, create the right type of organization, build a liquefaction plant, and put together a team capable of managing the project successfully. And all this in record time (the Damietta plant went from engineering to pro...Starting at €8.20
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Unión Fenosa Gas: "start up" de recursos humanos desde cero
García, Pilar; Pin Arboledas, José RamónCase DPO-94Leadership and People Management, Service and Operations ManagementAnte los nuevos retos planteados en el sector energético, Unión Fenosa decide apostar estratégicamente por el negocio del gas licuado (GNL), entrando en él de forma integral, desde el aprovisionamiento hasta la comercialización. El reto supone buscar el gas en emplazamientos óptimos, crear una organización adecuada, levantar una planta de licuefacción y disponer del equipo humano necesario para llevar a cabo con éxito el proceso. Y todo ello en u...Starting at €8.20
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Putzmeister Ibérica
García, Pilar; Gay, Francisco; Chinchilla, NuriaCase DPO-95Leadership and People ManagementLa implantación de políticas de flexibilidad y conciliación pueden suponer una importante y profunda transformación, no sólo de la organización y los procedimientos de una empresa, sino también de las personas que la integran. Putzmeister Ibérica puso en marcha un innovador programa de flexibilidad, respondiendo a un nuevo estilo de liderazgo y, para conseguirlo, los máximos responsables del área de recursos humanos tuvieron que llevar a cabo un ...Starting at €8.20
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Union Fenosa Gas: Human Resources Start-up - Teaching Note
García, Pilar; Pin Arboledas, José RamónTeaching Note DPOT-22-ELeadership and People Management, Service and Operations ManagementAt the end of the 1990s, in response to new challenges and opportunities in the energy sector, Unión Fenosa made a strategic decision to enter the gas market. Its strategy was to diversify its sources of gas and become actively involved in all stages of supply. The start-up of the Damietta plant (Egypt) was a huge challenge not only in technical terms (it was completed in record time: just three years), but also in terms of human resources. Unión...Starting at €0.00
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lebua: A Thai Luxury Hotel’s Post-Pandemic Dilemmas - Teaching Note
Jones Mathew; Sujata Khandai; Sandeep PuriTeaching Note IVEY-W25820-ELeadership and People Management, MarketingTeaching note for product W25819.Starting at €0.00
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Air India: The Image Damage of “Pee-Gate”
Shraddha Puri; Shweta Pandey; Siddhant Puri; Sandeep PuriCase IVEY-W33710-EDecision Analysis, MarketingThis case describes unruly passenger behaviour on National Aviation Company of India Ltd.’s New York-Delhi flight. It elaborates on the airline crew’s failure to effectively address an elderly woman’s predicament and assuage her concerns after an inebriated passenger urinated on her. As a result, Air India was exposed to social media ridicule, public scorn, loss of customer loyalty and trust, and a severe dent in its brand image. With the plummet...Starting at €8.20
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Lara Castro (B)
García, Pilar; Cardona Soriano, PabloCase DPO-23-ELeadership and People ManagementLara Castro, a young manager at a telecommunications company, began a coaching process hoping to improve her managerial skills. The case details the improvement plan developed jointly by Lara and her coach and the vicissitudes surrounding its implementation.Starting at €5.74
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Lara Castro (A): A Coaching Process
García, Pilar; Cardona Soriano, PabloCase DPO-22-ELeadership and People ManagementThe case illustrates the professional and personal development process of a young manager with excellent technical training but little background in people management.Starting at €8.20