IESE (España)
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Atam: Innovating in the Social Sector (A)
Elvira, Marta; Prats, Mª Julia; Plaza López, LuisCase DPO-244-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Innovation and ChangeAtam is an association of Grupo Telefónica, which was founded in 1973 with the aim of providing assistance for the disabled and elderly dependents. It was the result of an agreement between the company and its labor unions. It is a nonprofit, national organization, declared to be serving the public interest, and has 60,000 members belonging to 28 companies of the group. Atam has three major areas of action: individual financial support, direct-ca...Starting at €8.20
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Atam: el día después (B)
Elvira, Marta; Prats, Mª Julia; Plaza López, LuisCase DPO-245Business Ethics and Corporate Social Responsibility, Entrepreneurship, Innovation and ChangeIgnacio Aizpún (CEO) y su equipo idearon una solución que otorgó a Atam una mayor viabilidad. La estrategia principal consistía en concentrar las actividades económicas y en crear spin-offs con ánimo de lucro; es decir, siguiendo la tradición de innovar en todos sus aspectos de gestión, la Asociación lanzaría al mercado sociedades con ánimo de lucro provenientes del sector social. Así, a partir de entonces, Atam creó tres sociedades mercantiles a...Starting at €5.74
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Metro Bank: The British Banking Revolution Begins
Lago, Alejandro; Moscoso, PhilipCase P-1112-EFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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Atam: Innovating in the Social Sector (A) and (B) - Teaching Note
Elvira, Marta; Prats, Mª Julia; Plaza López, LuisTeaching Note DPOT-53-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Innovation and ChangeTeaching note about DPO-244, "Atam: Innovating in the Social Sectorl", for class use.Starting at €0.00
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Metro Bank: The British Banking Revolution Begins (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, PhilipCase P-1112-PBFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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Atam: innovando en el sector social (A)
Elvira, Marta; Prats, Mª Julia; Plaza López, LuisCase DPO-244Business Ethics and Corporate Social Responsibility, Entrepreneurship, Innovation and ChangeAtam es una asociación del Grupo Telefónica que nace en 1973 para la atención de personas con discapacidad y mayores dependientes, fruto de un acuerdo entre la empresa y sus sindicatos. Es una entidad sin ánimo de lucro, de ámbito nacional y declarada de utilidad pública, que posee 60.000 socios pertenecientes a veintiocho empresas del Grupo. Atam cuenta con tres grandes campos de acción: ayudas económicas individuales; equipamientos de atención ...Starting at €8.20
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Metro Bank: comienza la revolución de la banca británica
Lago, Alejandro; Moscoso, PhilipCase P-1112Finance, Service and Operations Management, StrategyVernon W. Hill ha creado un banco realmente singular, completamente centrado en proporcionar un excelente servicio al cliente. En el pasado, su enfoque tuvo un enorme éxito en EE.UU. La pregunta es: ¿Será capaz de replicar este éxito en el Reino Unido y provocar una revolución en la banca? Pero para responder a esta pregunta, en primer lugar se debe tener un conocimiento cabal del funcionamiento de este modelo de negocio.Starting at €8.20
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Atam: The Day After (B)
Elvira, Marta; Prats, Mª Julia; Plaza López, LuisCase DPO-245-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Innovation and ChangeAtam's management devised a solution to make the association more viable. The main idea was to concentrate its economic activities and create for-profit spin-offs. In line with the tradition of innovation in all aspects of its management, the association launched for-profit companies rooted in the social sector. Atam created three trading companies to which it transferred its business activities: Servitelco, Laveco and Mondeco.Starting at €5.74
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Atam: innovando en el sector social (A y B) - Nota del instructor
Elvira, Marta; Prats, Mª Julia; Plaza López, LuisTeaching Note DPOT-53Business Ethics and Corporate Social Responsibility, Entrepreneurship, Innovation and ChangeNota del instructor sobre el caso DPO-244, "Atam: innovando en el sector social", para utilizar en clase.Starting at €0.00