IESE (España)
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Karim Fayad (C)
González-Peralta, Oscar; Pin Arboledas, José RamónCase BE-199Business Ethics and Corporate Social Responsibility, Leadership and People ManagementAlberto Cobo lleva un año trabajando en el Departamento Comercial de Ferxam, una empresa de productos químicos. En este tiempo, el comportamiento de su jefe, Félix Ortega, Director Comercial, ha sufrido cambios que preocupan a Alberto, en especial desde la aparición de un nuevo cliente, Karim Fayad. Alberto se pregunta si debería hacer algo ante la nueva actitud de su jefe.Starting at €5.74
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Karim Fayad (A)
González-Peralta, Oscar; Pin Arboledas, José RamónCase BE-197-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementAlberto Cobo had been working in the Sales Department at Ferxam, a chemical products company, for one year. During that time, the behavior of his boss, Sales Manager Félix Ortega, had undergone changes that had Alberto worried, especially since the arrival of a new client, Karim Fayad. Alberto wondered whether he should do something about his boss's new attitude.Starting at €8.20
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Karim Fayad (B)
González-Peralta, Oscar; Pin Arboledas, José RamónCase BE-198Business Ethics and Corporate Social Responsibility, Leadership and People ManagementAlberto Cobo lleva un año trabajando en el Departamento Comercial de Ferxam, una empresa de productos químicos. En este tiempo, el comportamiento de su jefe, Félix Ortega, Director Comercial, ha sufrido cambios que preocupan a Alberto, en especial desde la aparición de un nuevo cliente, Karim Fayad. Alberto se pregunta si debería hacer algo ante la nueva actitud de su jefe.Starting at €5.74
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Karim Fayad (C)
González-Peralta, Oscar; Pin Arboledas, José RamónCase BE-199-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementAlberto Cobo had been working in the Sales Department at Ferxam, a chemical products company, for one year. During that time, the behavior of his boss, Sales Manager Félix Ortega, had undergone changes that had Alberto worried, especially since the arrival of a new client, Karim Fayad. Alberto wondered whether he should do something about his boss's new attitude.Starting at €5.74
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Karim Fayad (A)
González-Peralta, Oscar; Pin Arboledas, José RamónCase BE-197Business Ethics and Corporate Social Responsibility, Leadership and People ManagementAlberto Cobo lleva un año trabajando en el Departamento Comercial de Ferxam, una empresa de productos químicos. En este tiempo, el comportamiento de su jefe, Félix Ortega, Director Comercial, ha sufrido cambios que preocupan a Alberto, en especial desde la aparición de un nuevo cliente, Karim Fayad. Alberto se pregunta si debería hacer algo ante la nueva actitud de su jefe.Starting at €8.20
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Tramsa Mobility en dificultades: enfrentándose a un ciberataque (A)
Valor Sabatier, Josep; Zamora, Javier; Pérez Balaguer, Jesús; Sastre Boquet, IsaacCase SI-208Information Technologies, Leadership and People ManagementEn verano de 2020, Tramsa Mobility, un transportista español que operaba varias concesiones de las administraciones públicas, fue víctima de un ataque de ransomware que amenazó seriamente la capacidad de la empresa para operar los miles de autobuses que daban servicio a algunas de las ciudades más grandes del país. El caso está dividido en tres subcasos, y describe cómo la empresa enfrentó la crisis, mostrando desafíos y dificultades distintas en...Starting at €8.20
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Tramsa Mobility on the Ropes: Dealing with a Cyberattack (A) (Portuguese Version, Brazil)
Valor Sabatier, Josep; Zamora, Javier; Pérez Balaguer, Jesús; Sastre Boquet, IsaacCase SI-208-PBInformation Technologies, Leadership and People ManagementIn summer 2020, Tramsa Mobility, a Spanish transportation carrier that operated several concession contracts from the administration, was victim of a ransomware attack that seriously threatened the ability of the company to operate the thousands of buses that gave service to some of the largest cities in the country. The case, broken up in three different parts, describes how the company dealt with the crisis, with new challenges and difficultie...Starting at €8.20
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Tramsa Mobility on the Ropes: Dealing with a Cyberattack (A)
Valor Sabatier, Josep; Zamora, Javier; Pérez Balaguer, Jesús; Sastre Boquet, IsaacCase SI-208-EInformation Technologies, Leadership and People ManagementIn summer 2020, Tramsa Mobility, a Spanish transportation carrier that operated several concession contracts from the administration, was victim of a ransomware attack that seriously threatened the ability of the company to operate the thousands of buses that gave service to some of the largest cities in the country. The case, broken up in three different parts, describes how the company dealt with the crisis, with new challenges and difficultie...Starting at €8.20
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Karim Fayad (B)
González-Peralta, Oscar; Pin Arboledas, José RamónCase BE-198-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementAlberto Cobo had been working in the Sales Department at Ferxam, a chemical products company, for one year. During that time, the behavior of his boss, Sales Manager Félix Ortega, had undergone changes that had Alberto worried, especially since the arrival of a new client, Karim Fayad. Alberto wondered whether he should do something about his boss's new attitude.Starting at €5.74