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Ivey Business School (Canada)
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Agoda: People Analytics and Business Culture (A)
Kenneth Goh; Ken MarkCase IVEY-9B17C024-EEntrepreneurship, Leadership and People Management, StrategyIn the spring of 2016, the chief executive officer of Agoda Company Pte. Ltd. (Agoda), a subsidiary of The Priceline Group, Inc., wanted to transform the firm’s human resource practices using data analytics. The idea was not just to get more data, but to use this data to help managers gain insights to make better decisions. The three main focal areas of this exercise were recruitment, performance evaluation, and compensation. As key executives wo...Starting at €8.20
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Agoda: People Analytics and Business Culture (B)
Kenneth Goh; Ken MarkCase IVEY-9B17C025-EEntrepreneurship, Leadership and People Management, StrategySupplement for product 9B17C024.Starting at €5.74
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Canaan Group Reshaping the ECS Division
Kenneth Goh; Ken MarkCase IVEY-9B17C033-EEntrepreneurship, Leadership and People ManagementIn January 2015, the chief executive officer (CEO) of the Canaan Group, a privately owned logistics conglomerate of businesses in Vancouver, Canada, was considering how to capitalize on opportunities in the freight forwarding industry. The first thing he needed to do was stabilize the Export Cargo Specialist (ECS) division. The ECS division focused on ocean freight forwarding—helping customers coordinate and ship goods from origin to destination....Starting at €8.20