Ivey Business School (Canada)
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Jiuzhai Valley National Park: Data-Driven Economic Growth and Ecological Preservation
H. Brian Hwarng; Jianhua RanCase IVEY-9B18D002-EInformation Technologies, Service and Operations Management, StrategySince 2000, China’s Jiuzhai Valley National Park (Jiuzhai Valley) had been experiencing a sharp increase in the volume of tourists it received. The park contributed significantly to the surrounding area’s economy: in 2015 and 2016, it contributed more than 60 per cent of the total admission income received from the four major scenic parks within the Aba Tibetan and Qiang Autonomous Prefecture of Sichuan Province. However, pollution and noise due ...Starting at €8.20
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Shanghai Baolong Automotive Corporation
H. Brian Hwarng; Xuchuan YuanCase IVEY-9B12D021-EService and Operations Management, StrategyThe president of a Chinese auto parts manufacturer is facing a crisis. For nearly 10 years the company's production lines have not been able to keep up with the orders. Deliveries are due, but the in-house stock is in short supply despite the production lines operating under extended hours. Quality issues have resulted in recent recalls in the United States, making the company's prospects worrisome. Faced with worsening international trade condit...Starting at €8.20
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Yamato Transport Co. Ltd.: TA-Q-BIN
H. Brian Hwarng; Motoka MouriCase IVEY-9B13D021-EService and Operations Management, StrategySince 1976, Yamato had enjoyed steady growth in the Japanese domestic parcel delivery market. Yamato had maintained its leading position in Japan through its highly acclaimed TA-Q-BIN service. However, with changing demographics and market conditions, the business landscape had been changing. Overdependence on the domestic delivery business limited the overall growth of Yamato. Furthermore, the growth of the TA-Q-BIN business in Japan was limited...Starting at €8.20
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Ransom on the High Seas: The Case of Piracy in Somalia
Alvaro Cuervo-Cazurra; Michael Train; Jeanne McNettCase IVEY-9B11M104-ELeadership and People Management, StrategyIn recent years, incidents of piracy have increased dramatically off the coast of the failed state of Somalia. In this case, a group of 14 pirates have hijacked a cargo ship full of machinery, but have yet to make any demands. They hold hostage a multinational crew of 20 (whose captain and two officers are American), the ship, and the cargo. The chief operating officer of an international shipping company must choose among alternative strategies ...Starting at €8.20
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Din Tai Fung: The Art of the Dumpling
H. Brian Hwarng; Xuchuan YuanCase IVEY-9B16D007-EService and Operations Management, StrategyAWARD WINNING CASE – This case won the Best Teaching Case Studies Award at the Decision Sciences Institute (DSI), 2015. In 2014, as one of the most well-known Taiwanese cuisine brands, Din Tai Fung operated more than 100 restaurants around the world. Attracted by its signature xialongbao (soup dumpling), long queues of customers at Din Tai Fung’s storefront were a common sight. Requests for partnerships for global expansion were constantly arrivi...Starting at €8.20
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Growth in a Nonprofit Context
Jamie Ladge; Cynthia Ingols; Jeanne McNettCase IVEY-9B12C049-EEntrepreneurship, Leadership and People ManagementThis case looks closely at the management of a branch of the YMCA in Boston during periods of growth and contraction and at the development of Wendy Zinn’s career, all in the context of the YMCA’s organizational culture. The roles of strategy, decision-making, leadership and organizational culture are described as critical both to the organization’s development and to the career development the organization affords. Social capital and networking ...Starting at €8.20
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Ellen Moore (B): Living and Working in Korea
Henry W. Lane; Gail Ellement; Jeanne McNettCase IVEY-9B12C011-ELeadership and People Management, StrategyThis case is a supplement to Ellen Moore (A): Living and Working in Korea. In this follow-up case, Ellen discusses how a major crisis was averted and reflects on what she learned during her assignment in Korea.Starting at €5.74
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Din Tai Fung: The Art of the Dumpling - Teaching Note
H. Brian Hwarng; Xuchuan YuanTeaching Note IVEY-8B16D007-EService and Operations ManagementTeaching note for product 9B16D007.Starting at €0.00
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Jiuzhai Valley National Park: Data-Driven Economic Growth and Ecological Preservation - Teaching Note
H. Brian HwarngTeaching Note IVEY-8B18D002-EService and Operations ManagementTeaching note for product 9B18D002.Starting at €0.00
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Blue Ridge Spain (Spanish version)
Nicholas Athanassiou; Henry W. Lane; David T.A. Wesley; Jeanne McNettCase IVEY-9B02MS03StrategyBlue Ridge Spain era una sociedad (join venture) establecida entre una muy conocida cadena americana de comidas rápidas y una compañía agricultora familiar de "la vieja guardia", que estaba buscando diversificarse en el inicio de la entrada de España a la Unión Europea. El director regional europeo de la compañía fue sorprendido por un incidente desagradable. Después de varios años de impulsar el éxito de la sociedad, descubre que los nuevos dueñ...Starting at €8.20