Ivey Business School (Canada)
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Google: Antitrust Battles in India
Parul Gupta; Shruti GuptaCase IVEY-9B20M085-EStrategyIn addition to Google, LLC (Google) facing multiple litigations around the globe, India’s antitrust watchdog, the Competition Commission of India (CCI), had recently launched its own investigation into the company. This was not the first occasion of an antitrust probe being initiated against Google in international markets. The company had already paid an astonishing US$ 9 billion in fines for abusing Android’s dominant position in the smartphone...Starting at €8.20
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Ola (India): Building Customer Loyalty to App-Based Services - Teaching Note
Nupur Krishna; Ritu Srivastava; Parul GuptaTeaching Note IVEY-8B20A064-EMarketingTeaching note for product 9B20A064.Starting at €0.00
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Ola (India): Building Customer Loyalty to App-Based Services
Nupur Krishna; Ritu Srivastava; Parul GuptaCase IVEY-9B20A064-EEntrepreneurship, Marketing, StrategyOla Auto India (Ola) was the pioneer in cab aggregation services in India. In 2019, Ola needed to ensure that it remained the customer’s first choice for autorickshaw (auto) booking. Ola had so far faced moderate competition from small players, but competStarting at €8.20
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iGATE and the CEO: A Breach of Agreement
Nidhi S. Bisht; Parul GuptaCase IVEY-9B18M005-ELeadership and People Management, StrategyIn May 2013, iGATE Corporation ended its employment contract with Phaneesh Murthy, then chief executive officer, amid allegations of sexual harassment. iGATE maintained that Murthy had violated company policy; thus, it dismissed Murthy “with cause,” effectively ending all of the company’s severance obligations under the agreement. Murthy responded by suing iGATE, claiming breach of contract and defamation. In March 2014, iGATE countersued Murthy ...Starting at €8.20
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Google: Antitrust Battles in India - Teaching Note
Parul Gupta; Shruti GuptaTeaching Note IVEY-8B20M085-EStrategyTeaching note for product 8B20M085.Starting at €0.00
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Nike Inc.: Developing an Effective Public Relations Strategy (Spanish version)
Kathleen E. Slaughter; Donna EverattCase IVEY-9A99CS34Leadership and People Management, StrategyCasi había sido una década desde el primer artículo emergió en los medios que alegaban que las fábricas subcontratadas por Nike en China e Indonesia forzaban a trabajadores a trabajar las largases horas para la paga baja, y para físicamente y verbalmente los encargados abusivos. El artículo fue la semilla de una campaña mediática que ha creado una pesadilla de las relaciones públicas de la empresa. Una crisis financiera en Asia y la competición i...Starting at €8.20
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Amazon: Legal Woes, Crisis, and Resilience - Teaching Note
Parul Gupta; Jyotsna BhatnagarTeaching Note IVEY-8B21C003-ELeadership and People ManagementTeaching note for product 9B21C003.Starting at €0.00
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Amazon: Legal Woes, Crisis, and Resilience
Jyotsna Bhatnagar; Parul GuptaCase IVEY-9B21C003-ELeadership and People ManagementDuring the COVID-19 pandemic, Jeff Bezos, the chief executive officer of Amazon.com Inc. (Amazon), became the world’s richest person by adding US$6 billion to his net worth by the end of March 2020. While the worth of other billionaires was decreasing because of the unprecedented market volatility created by the pandemic, retail sales surged to a record level for Amazon. To meet the additional workforce requirements created by the sudden rise in ...Starting at €8.20
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Twitter India: At a Crossroads between Freedom of Expression and Social Responsibility
Anupama Prashar; Parul GuptaCase IVEY-W26368-EMarketing, StrategyIn February 2021, the Indian government announced new regulations to increase the accountability of social media companies for misusing their platforms in spreading fabricated news, misinformation, and obscene material. The new rules were not welcomed by some prominent social media companies, including Twitter. The giant microblogging network claimed that the new rules were designed to suppress freedom of speech among the citizens of India, one o...Starting at €8.20
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Twitter India: At a Crossroads between Freedom of Expression and Social Responsibility - Teaching Note
Anupama Prashar; Parul GuptaTeaching Note IVEY-W26369-EMarketing, StrategyTeaching note for product W26368.Starting at €0.00