Ivey Business School (Canada)
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Somany Ceramics: Recruitment Challenges
Amitabh Deo Kodwani; Mukesh Kumar; Sanjeev PrasharCase IVEY-9B18C025-ELeadership and People Management, StrategyIn 2016, Somany Ceramics Limited (SCL), a ceramic tile manufacturing company in India, needed industry-ready workers to meet the company’s expansion plan; however, the whole ceramics industry was affected by a shortage of labour. Most of the technically competent ceramics and construction personnel in India preferred to work in the construction industry or join other sectors such as information technology. The company’s human resources team neede...Starting at €8.20
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Somany Ceramics: Recruitment Challenges - Teaching Note
Amitabh Deo Kodwani; Mukesh Kumar; Sanjeev PrasharTeaching Note IVEY-8B18C025-ELeadership and People ManagementTeaching note for product 9B18C025.Starting at €0.00
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Bed Bath & Beyond: Is Online the Solution
Wolfgang Messner; Suzanne Ducker; Katherine C. WilsonCase IVEY-9B19M105-EStrategyBed Bath & Beyond Inc. (BBBY) was founded in 1971 and focused on retailing items for customers’ “home and heart” life events, such as weddings, births, and moves. By the end of 2017, the company had over 1,530 stores distributed in the United States, PuerStarting at €8.20
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Cognizant: Recovering from a Bribery Scandal in India
Wolfgang Messner; Jeremy P MartinezCase IVEY-9B20C029-ELeadership and People Management, StrategyIn February 2019, Cognizant Technology Solutions (Cognizant), an American information technology (IT) outsourcing company, was ordered to pay a total of US$28 million in penalties to the U.S. Securities and Exchange Commission and the US Department of JusStarting at €8.20
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When the Tone of an Email Went Wrong
Mukesh Kumar; Archana Parashar; Sanjeev PrasharCase IVEY-9B16C013-ELeadership and People Management, StrategyA tense situation arose in 2015 after a faculty member at the Premier School of Management in New Delhi, India, mistakenly emailed a test paper to a group email address that included the school’s students, faculty, and alumni. An alumna who received the email responded to the professor using the “reply to all” option. The tone of her email was considered to be disrespectful to the professor. The professor responded by sending his own “reply to al...Starting at €8.20
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When the Tone of an Email Went Wrong - Teaching Note
Mukesh Kumar; Archana Parashar; Sanjeev PrasharTeaching Note IVEY-8B16C013-ELeadership and People ManagementTeaching note for product 9B16C013.Starting at €0.00
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Flipkart: Grappling with Product Returns - Teaching Note
Sanjeev Prashar; Mukesh Kumar; Amit Kumar MukulTeaching Note IVEY-8B18A045-EMarketingTeaching note for product 9B18A045.Starting at €0.00
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Daimler China: Facing a Media Firestorm
Wolfgang Messner; Hyo Jin YoonCase IVEY-9B18C012-EThe chief executive officer of Daimler Trucks and Buses China Ltd. was on an expatriate assignment in China. In November 2016, he faced a discomforting situation that could bring an abrupt halt to his career; an unfortunate incident in which he lost his temper led to fierce outrage in local Chinese and worldwide media. The media reaction threatened China’s prominence as a major source of revenue for Daimler, and sent Daimler’s share price on a do...Starting at €8.20
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Cognizant: Recovering from a Bribery Scandal in India - Teaching Note
Wolfgang Messner; Jeremy P MartinezTeaching Note IVEY-8B20C029-ELeadership and People ManagementTeaching note for product 9B20C029.Starting at €0.00
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Deloitte and KPMG: The War for Talent
Sanjeev Prashar; Amitabh Deo Kodwani; Mukesh KumarCase IVEY-9B17C023-ELeadership and People Management, StrategyIn 2016, India witnessed an intense war for talent acquisition in consulting when Deloitte Touche Tohmatsu India LLP (Deloitte) poached 20 partners and their teams—around 300 people in total—from KPMG India (KPMG). Deloitte offered a higher compensation to attract KPMG executives and lured partners with a salary jump in proportion to the number of team members they could bring from KPMG. The rivalry between the firms was fuelled by their desire t...Starting at €8.20