Ivey Business School (Canada)
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To a Better Understanding: The Leadership Odyssey Explored
Kanina BlanchardArticle IVEY-9B12TB01-ELeadership and People ManagementIntrospection and reflection have never been appreciated for their ability to steady a leader. However, practitioners and consultants have come to appreciate the importance of looking within. This article seeks to guide the reader to an understanding of reflection’s power, potential, and value as a key to maximizing their journey and being better prepared to thrive in an ever-complex world. Wisdom from the ancient Greeks is used here to inform th...Starting at €8.20
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Singapore Post Ltd.: Recurrent Service Failures - Teaching Note
Thompson S.H. Teo; Jitao Chen; Felicia, Li Peng Lim; Yu Zhen Goh; Qian Bing Lim; Pei Yi Lee; Shi Khin Tan; Vanessa Jia Hui KwaTeaching Note IVEY-8B19D021-EService and Operations ManagementTeaching note for product 9B19D021.Starting at €0.00
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Uber(US): The Push for Autonomous Vehicles
Thompson S.H. Teo; Vivien K.G. LimCase IVEY-9B20D022-EService and Operations Management, StrategySince early 2015, Uber had been investing heavily in research and development for its autonomous vehicles to revolutionize the ride-hailing industry and provide better ways of competing and fulfilling its promise of profitability to investors. Constant inStarting at €8.20
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Korean Air: The Nut Rage Incident
Thompson S.H. Teo; Mei Jie ZhaoCase IVEY-9B15D017-EService and Operations Management, StrategyIn December 2014, after receiving poor service on a flight, a senior vice president at Korean Air lashed out at the flight attendants and delayed the flight’s departure until the chief attendant was returned to the gate. Following a tepid apology from her father, Korean Air’s chief executive officer, her actions drew a public backlash because they exposed the sense of entitlement prevalent among rich family conglomerates in South Korea. How shoul...Starting at €8.20
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Sophia Tannis: The European Transfer - Teaching Note
Gerard Seijts; Kanina BlanchardTeaching Note IVEY-8B13C027-ELeadership and People Management, StrategyTeaching note for product 9B13C027.Starting at €0.00
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Sophia Tannis: Life Choices (A) and (B) - Teaching Note
Alison Konrad; Kanina BlanchardTeaching Note IVEY-8B15M101-EStrategyTeaching note for products 9B15M101 and 9B15M102.Starting at €0.00
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Sophia Tannis: The European Transfer
Gerard Seijts; Kanina BlanchardCase IVEY-9B13C027-ELeadership and People Management, StrategyA multinational company’s first senior female leader is assigned to the European headquarters. The assignment is a professional coup, and she is primed to meet the challenge. However, her new colleagues’ predominant view is that she is a non-European woman who represents the corporate head office. She has the opportunity to fly high or fail.Starting at €8.20
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Sophia Tannis: Life Choices (A)
Alison Konrad; Kanina BlanchardCase IVEY-9B15M101-EStrategySophia Tannis and her husband, Richard, had to choose between following her career or his. The pair chose to accept Sophia’s new job offer, which involved relocating geographically. Over the ensuing five years, Sophia and Richard became parents to two children and gradually settled into their new roles. Since putting his own career second to Sophia’s, Richard successfully built up a reputation as a future leader within his organization, and has r...Starting at €8.20
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Sophia Tannis: Life Choices (B)
Alison Konrad; Kanina BlanchardCase IVEY-9B15M102-EStrategySupplement to case A 9B15M101.Starting at €5.74
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Working Cross Culturally: Forget "Business as Usual" - Teaching Note
Lynn Imai; Kanina BlanchardTeaching Note IVEY-8B17C013-ELeadership and People Management, StrategyTeaching note for product 9B17C013.Starting at €0.00