Ivey Business School (Canada)
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Mobile Blood Donor Clinic: A Discrete Event Simulation Model
Rasha Kashef; Felipe RodriguesCase IVEY-9B17E010-ECorporate GovernanceIn 2017, while donating blood on campus, a management science graduate student noticed that the mobile blood donor clinic set up at his university’s community centre was a congested tandem queuing system. Finding one-and-one-half hours too long for donors to wait, the student considered how the process could be reduced by at least half an hour. He needed to devise a reasonably precise model to represent the donor flow in the clinic. Using either ...Starting at €8.20
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A Note on Queuing Models
Rasha Kashef; Felipe RodriguesTechnical Note IVEY-9B19E006-EDecision AnalysisQueues (or waiting lines) are common in modern life. We wait in lines at the campus cafeteria, to board an airplane, in the emergency room, and when we call a company for customer service. We even wait for applications to be initiated and processed by our smartphone processors, and our online orders wait to be fulfilled at companies’ warehouses before being shipped to us. How long we wait in line depends on several factors and parameters. It may ...Starting at €8.20
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Mannarkkad Rural Service Co-operative Bank: Innovating at the Edge
Nidheesh Joseph; Abhishek Totawar; Ranjeet NambudiriCase IVEY-9B20C009-EEntrepreneurship, Leadership and People Management, StrategyIn November 2016, the secretary of Mannarkkad Rural Service Co-operative Bank Ltd. (MCB) based in Kerala, India, learned that the prime minister of India had announced that large-denomination currency notes would be invalid as of midnight November 8. This demonetization move was to eradicate unaccounted for “black money” from the nation. Co-operative banks like MCB were excluded from the purview of India’s central bank, the Reserve Bank of India,...Starting at €8.20
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Smith and Jones: An International English Law Firm in Italy - Teaching Note
Daniel Muzio; Nidheesh JosephTeaching Note IVEY-W32659-EDecision AnalysisTeaching note for product no. W32658.Starting at €0.00
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Understanding Text Mining and Sentiment Analysis in Hotel Booking
Rasha Kashef; Sakariya AhmedCase IVEY-9B19E019-EDecision AnalysisA management science professor had an unpleasant experience with a hotel she stayed at in New York City. Consequently, she wanted to figure out if hotel ratings were enough to recommend a hotel, or if customers’ text reviews could be used as more importanStarting at €8.20
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Understanding Text Mining and Sentiment Analysis in Hotel Booking - Teaching Note
Rasha Kashef; Sakariya AhmedTeaching Note IVEY-8B19E019-EDecision AnalysisTeaching note for product 9B19E019.Starting at €0.00
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South West Health Centre: Improving Patient Flow in the Intensive Care Unit
Rasha Kashef; Felipe RodriguesCase IVEY-9B19E007-EDecision AnalysisHospitals frequently deal with congestion and blockage that affects patient flow and increased costs. In 2018, at University Hospital, part of South West Health Centre, patient flow in the medical surgical intensive care unit seemed to be highly susceptible to congestion, and this was creating ripple effects throughout the hospital and leading to increased costs. The complexity of patient flow presented an opportunity to build a discrete-event si...Starting at €8.20
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Mannarkkad Rural Service Co-operative Bank: Innovating at the Edge - Teaching Note
Nidheesh Joseph; Abhishek Totawar; Ranjeet NambudiriTeaching Note IVEY-8B20C009-ELeadership and People ManagementTeaching note for product 9B20C009.Starting at €0.00
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Mobile Blood Donor Clinic: A Discrete Event Simulation Model - Teaching Note
Rasha Kashef; Felipe RodriguesTeaching Note IVEY-8B17E010-ECorporate GovernanceTeaching note for product 9B17E010.Starting at €0.00
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Smith and Jones: An International English Law Firm in Italy
Daniel Muzio; Nidheesh JosephCase IVEY-W32658-EDecision AnalysisThis disguised case set in April 2016, based on true events, describes an existential crisis faced by an English law firm operating in Italy. English law firms entered Italy in the 1990s through alliances with reputed Italian firms. The intention was to gain access to the lucrative Italian legal market. When they started operations, these firms aimed to achieve a leading position in the Italian market (top three strategy). Hence, their Italian op...Starting at €8.20