INCAE (Costa Rica - Nicaragua)
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Mabel's Labels: Leading in a Results-Only Work Environment
Alison Konrad; Lindsay BirbragerCase IVEY-9B15C013-EEntrepreneurship, Leadership and People ManagementThis case describes the implementation of a results-only work environment (ROWE) at Mabel’s Labels, a successful entrepreneurial firm in Canada. Under ROWE, employee performance is managed by examining outcomes and accomplishments, not by measuring the amount of time people spend at the workplace. The case provides details of the change process and ROWE implementation. The change leader views ROWE as a strategic initiative to enhance the organiza...Starting at €8.20
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CIBC: Fostering an Inclusive Culture, Leading with Gender
Alison Konrad; Lindsay BirbragerCase IVEY-9B16C027-ELeadership and People ManagementIn June 2013, the senior vice-president of talent management of the Canadian Imperial Bank of Commerce (CIBC), recognized an organizational need at the bank. He realized that, to build a strong workforce, CIBC needed to move from simply filling diversity targets through recruitment to a focus on the development and advancement of a leadership talent pool. Towards that goal, he appointed the vice-president of executive talent management to lead a ...Starting at €8.20
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Accounting Exam Irregularities in an MBA Program
David Hannah; Sarah Lord Ferguson; Michael ParentCase IVEY-9B19C005-ELeadership and People ManagementIn late September 2014, students in the Arnold School of Business (Arnold) full-time MBA program wrote an open-book managerial accounting exam. Immediately after the exam, one of the students, who was also vice-president academic of the Graduate Business Students Association (GBSA), was informed by a classmate that some students accessed the Internet for solutions during the exam. The GBSA representative knew she had to do something but was unsur...Starting at €8.20
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Transparency International Ukraine
Lucas Monzani; Andrew Rozhdestvensky; Lindsay BirbragerCase IVEY-9B19C026-ELeadership and People Management, StrategyThe overarching vision of the global nongovernmental organization Transparency International was to free the world from corruption. Transparency International Ukraine (TIU) was founded in 2014, after three failed attempts, to tackle the high level of corrStarting at €8.20
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Accounting Exam Irregularities in an MBA Program - Teaching Note
David Hannah; Sarah Lord Ferguson; Michael ParentTeaching Note IVEY-8B19C005-ELeadership and People ManagementTeaching note for products 9B19C005 and 9B19C006.Starting at €0.00
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Fauzia Kehar: Redefining Norms in a Conservative Culture - Teaching Note
Alison Konrad; Lindsay BirbragerTeaching Note IVEY-8B18C030-ELeadership and People ManagementTeaching note for product 9B18C030.Starting at €0.00
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Rio Tinto and Ömnogovi: A Community Cooperation Agreement
Byambajav Dalaibuyan; Sarah Lord Ferguson; Eric WerkerCase IVEY-9B20M005-EStrategyThis case examines the business decisions around managing the community impact of a mining development in the Gobi Desert region of Mongolia at Oyu Tolgoi—one of the larger copper and gold deposits in the world, and a flagship project of Rio Tinto. In 2009, a mining development agreement was reached with the Government of Mongolia on the national level, but negotiations were just ramping up at the local level. New legislation mandated the creatio...Starting at €8.20
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Gusto 54: Creating a Culture of Ownership and Accountability
Alison Konrad; Lindsay BirbragerCase IVEY-9B20C040-EEntrepreneurship, Leadership and People ManagementThe sole owner of the Gusto 54 Restaurant Group (Gusto 54), which owned and operated nine restaurant concepts in Toronto and Los Angeles, had grown the restaurant group into a huge success story. In a competitive, low-margin industry, Gusto 54 outperformeStarting at €8.20
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Physio2U: Telehealth in the Time of COVID-19
Sarah Lord FergusonCase IVEY-W27123-EEntrepreneurship, MarketingThe owner of Physio2U, the largest provider of in-home physical rehabilitation services in Western Canada, was forced to rapidly transition to telehealth amid the growing threat of COVID-19 in early 2020. While the Physio2U team and its patients were pleasantly surprised by their success with telehealth, as vaccination rates increased and the threat of COVID-19 infection became less significant, she had some tough decisions to make. She wondered ...Starting at €8.20
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Physio2U: Telehealth in the Time of COVID-19 - Teaching Note
Sarah Lord FergusonTeaching Note IVEY-W27124-EEntrepreneurship, MarketingTeaching note for product W27123.Starting at €0.00