HBSP (USA)
- Case
May 2002 (Spanish version)
Collection: HBSP (USA)Ref.: HBS-119S26Published: Sep 3, 2015Reviewed: Jul 1, 2016Format: PDFPages: 33Language: Spanish - Case
TD Canada Trust (B): Linking the Service Model to the P&L
Collection: HBSP (USA)Ref.: HBS-108043-EPublished: Apr 23, 2008Reviewed: Oct 31, 2008Format: PDFPages: 21Language: English - Teaching Note
China Resources Corporation (A) and (B), Teaching Note
Collection: HBSP (USA)Ref.: HBS-108074-EPublished: Apr 28, 2008Format: PDFPages: 23Language: English - Teaching Note
TD Canada Trust (A), (B), and (C), Teaching Note
Collection: HBSP (USA)Ref.: HBS-108076-EPublished: May 4, 2008Reviewed: Sep 2, 2014Format: PDFPages: 22Language: English - Teaching Note
Shangri-La Hotels, Teaching Note
Collection: HBSP (USA)Ref.: HBS-112090-EPublished: Mar 30, 2012Format: PDFPages: 11Language: English - Teaching Note
Affinity Plus, Teaching Note
Collection: HBSP (USA)Ref.: HBS-112091-EPublished: Mar 30, 2012Format: PDFPages: 22Language: English - Teaching Note
Coordinating and Controlling Customer-Facing Operations, Module Note
Collection: HBSP (USA)Ref.: HBS-112093-EPublished: Apr 6, 2012Reviewed: Apr 6, 2012Format: PDFPages: 32Language: English - Case
Wawa Inc.
Collection: HBSP (USA)Ref.: HBS-114086-EPublished: Apr 22, 2014Reviewed: Jun 30, 2014Format: PDFPages: 16Language: English - Case
Steel Street
Collection: HBSP (USA)Ref.: HBS-210010-EPublished: Aug 19, 2009Reviewed: Oct 1, 2012Format: PDFPages: 17Language: English - Teaching Note
Steel Street, Teaching Note
Collection: HBSP (USA)Ref.: HBS-210034-EPublished: Oct 19, 2009Reviewed: Dec 21, 2009Format: PDFPages: 16Language: English