HBSP (USA)
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The Best Advice I Ever Got: William P. Lauder (Spanish version)
Dowling, Daisy WademanArticle HBS-F0805DLeadership and People ManagementThe president and CEO of Estee Lauder Companies learned the importance of time management back when he worked under U.S. treasury secretary Donald Regan. The lesson sounds simple, but it has shaped his approach to strategy and his philosophy on motivating people.Starting at €8.20
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Why Did We Ever Go Into HR
Breitfelder, Matthew D.; Dowling, Daisy WademanArticle HBS-R0807B-ELeadership and People ManagementBreitfelder and Dowling are two recent Harvard MBAs who have worked in fields typically chosen by alumni of esteemed business schools: strategy consulting, investment banking, you know the score. Ultimately, however, these promising young professionals decided to do the unexpected and enter human resources. They switched gears not to achieve work/life balance or avoid tough challenges but to get in early on a good thing, as any smart value invest...Starting at €8.20
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The Best Advice I Ever Got: Linda Mason
Dowling, Daisy WademanArticle HBS-F0809D-ELeadership and People ManagementThe chairman and founder of Bright Horizons Family Solutions heeded the wisdom of visionary real estate developer James Rouse: Make your passions central to your life. By doing that, she has created a highly successful company with employees who are driven by its mission to give children the best possible start in life.Starting at €8.20
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The Best Advice I Ever Got: Maureen Chiquet
Dowling, Daisy WademanArticle HBS-F0811D-ELeadership and People ManagementThe CEO of Chanel recalls her days as a young merchant, when she was taken to task by a powerful executive for not listening. Twenty years later, his words still profoundly affect the way she thinks about her company's products and interacts with customers, employees, and other stakeholders.Starting at €8.20
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DineEquity Chairman and CEO Julia A. Stewart on leaders as teachers
Stewart, Julia A.; Dowling, Daisy WademanArticle HBS-F0903J-ELeadership and People ManagementThe chairman and CEO of DineEquity, the restaurant company that owns the Applebee's and IHOP brands, says the key to managing for performance across more than 3,300 sites is to turn the workplace into a classroom. "When employees feel like they're learning," she says, "they become more enthusiastic about their work, and that shows through to the customer in a hundred different ways."Starting at €8.20
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Delhi Metro Rail Corporation
Narayanan, V.G.; Chaturvedi, SaloniCase HBS-112013-ELeadership and People ManagementIn 2009, the Delhi Metro Rail Corporation, the organization tasked with building a Mass Transit System for India's capital city Delhi, witnessed the biggest crisis in its history. A bridge under construction collapsed killing six people and injuring 15 moStarting at €8.20
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Transport Corporation of India (B): Choosing the Right Candidate
Narayanan, V.G.; Chaturvedi, SaloniCase HBS-113131-EAccounting and ControlSupplement to case 113131. Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's growth had been assisted by the creation of individual divisions that provided specialized services to its clients-Freight, Express, Supply Chain Solutions, Se...Starting at €5.74
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Komatsu in China
Palepu, Krishna G.; Kanno, Akiko; Sato, NobuoCase HBS-114004-EAccounting and ControlKomatsu built a very successful business in China over the last two decades. But it is now facing rising competition from lower cost domestic Chinese companies, which are themselves trying to become global players. Facing the same situation, Caterpillar is implementing a two-brand strategy. What should Komatsu do to retain its leadership position in China?Starting at €8.20
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Ricoh Company, Ltd.
Eccles, Robert G.; Edmondson, Amy C.; Iansiti, Marco; Kanno, AkikoCase HBS-610053-EService and Operations ManagementRicoh, the Japanese copier manufacturer, is committed to reducing its environmental impact to one-eighth of its 2000 levels by 2050. It has already introduced three stages of environmental awareness to its operations, and its recycled copier business broke even in 2006. The company developed environmental accounting methods and produces annual environmental and sustainability reports, but Ricoh is concerned that investors may not take these effor...Starting at €8.20
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Sony
Thomke, Stefan; Osanai, Atsushi; Kanno, AkikoCase HBS-618045-EKnowledge and CommunicationSony used to be synonymous with "innovation" and "cool products". The case reveals how the company lost its edge and describes the leadership initiatives to restore its former glory. In 2012, Kazuo (Kaz) Hirai becomes CEO and successfully transforms Sony, including a relentless focus on differentiation through "wow" products instead of chasing scale. How should he organize and manage the company's response to digital opportunities, such as virtua...Starting at €8.20