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Putting the Service-Profit Chain to Work (HBR Classic) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0807LPublished: Jul 1, 2008Reviewed: Jan 17, 2007Format: PDFPages: 11Language: Spanish - Article
Caso de estudio: Desafiar al jefe o desistir
Collection: HBSP (USA)Ref.: HBS-R1105MPublished: May 1, 2011Format: PDFPages: 7Language: Spanish - Article
Choque cultural en el consejo de administración
Collection: HBSP (USA)Ref.: HBS-R1109LPublished: Sep 1, 2011Format: PDFPages: 6Language: Spanish - Article
Putting the Service-Profit Chain to Work (HBR Classic)
Collection: HBSP (USA)Ref.: HBS-R0807L-EPublished: Jul 1, 2008Format: PDFPages: 14Language: English - Article
Getting to Si, Ja, Oui, Hai, and Da
By Meyer, ErinCollection: HBSP (USA)Ref.: HBS-R1512E-EPublished: Dec 1, 2015Format: PDFPages: 8Language: English - Article
Challenge the Boss or Stand Down (Commentary for HBR Case Study)
Collection: HBSP (USA)Ref.: HBS-R1105Z-EPublished: May 1, 2011Format: PDFPages: 3Language: English - Article
Culture Clash in the Boardroom (HBR Case Study and Commentary)
Collection: HBSP (USA)Ref.: HBS-R1109L-EPublished: Sep 1, 2011Format: PDFPages: 6Language: English - Article
Trouble in Paradise (HBR Case Study and Commentary)
Collection: HBSP (USA)Ref.: HBS-R0308A-EPublished: Aug 1, 2003Format: PDFPages: 9Language: English - Article
Trouble in Paradise (HBR Case Study and Commentary) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0308APublished: Aug 1, 2003Format: PDFPages: 9Language: Spanish - Article
China Myths, China Facts
Collection: HBSP (USA)Ref.: HBS-F1001B-EPublished: Jan 1, 2010Format: PDFPages: 3Language: English