HBSP (USA)
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TCS: The MCA 21 Project
Upton, David M.; Staats, Bradley R.Case HBS-609024-ETata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS' progression from a provider of low-cost technical resources to their goal of becoming an end-to-end technology enabled services provider. However, the project was not only complex but also presented cons...Starting at €8.20
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Making Lemonade in Chicago's Troubled Neighborhoods
Retsinas, Nicolas P.; Lamas, Jazzmin; Strope, LisaCase HBS-212042-EFinanceThis case focuses on the complexities of building a real estate portfolio in two low-income neighborhoods of Chicago, Roseland and Englewood, during the foreclosure crises in 2011.Starting at €8.20
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Pioneers in Colombia
Retsinas, Nicolas P.; Strope, LisaCase HBS-212050-EFinanceIn 2011, Equity International made a $75 million equity investment in Bogota-based real estate company, Terranum Development and became the first institutional real estate investor in Colombia.Starting at €8.20
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Generator Hostels: The Way Out
Retsinas, Nicolas P.; Strope, LisaCase HBS-213069-EEntrepreneurshipJosh Wyatt, Director of Patron Capital Partners, needs to make an exit decision for a successful investment in Generator Hostels. After five years of explosive growth and in the middle of a financial crisis, Wyatt needs to evaluation Patron's alternatives: IPO the platform, seek a strategic investor or sell the platform outright.Starting at €8.20
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Opening the Valve: From Software to Hardware (A)
Bernstein, Ethan S.; Gino, Francesca; Staats, Bradley R.Case HBS-415015-ELeadership and People ManagementValve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee handbook) includes 100% self-allocated time, no managers (and therefore no managerial oversight), a structure so fluid that all desks have wheels to allow free movement between "cabals" ...Starting at €8.20
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Pinckney Street
Poorvu, William J.; Segel, Arthur I; Vogel, John H., Jr.; Strope, Lisa; Dylus, ErichCase HBS-813182-EFinanceAlthough inexperienced in real estate, Edward Alexander hopes in June 2013 that youthful enthusiasm and an $240,000 in savings and inheritance will help him enter the real estate business. His experience chronicles the process of finding, evaluating, and acquiring a four-unit brownstone in need of renovation in the Beacon Hill area of Boston. The case also identifies the various players in the process. A rewritten version of an earlier caseStarting at €8.20
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Scaling Well by Doing Good: Motivating Talent at b.good
Gino, Francesca; Green, Paul; Staats, Bradley R.Case HBS-916031-ELeadership and People ManagementBoston-based fast-casual chain, b.good, was founded on the idea of healthy food, sourced locally, and prepared in-store. They'd worked to build a value-based business, and worked hard to cultivate a sense of family--among employees, customers and suppliers. In 2015, they had entered a period of substantial growth, with the company doubling in size over the past 12 months, and plans to double again over the coming twelve months. The management fel...Starting at €8.20
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Pal's Sudden Service-Scaling an Organizational Model to Drive Growth
Pisano, Gary P.; Gino, Francesca; Staats, Bradley R.Case HBS-916052-EService and Operations ManagementPal's Sudden Service has developed a unique operating model and organizational culture in the quick service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's has been able to achieve excellent operating and financial performance. The case examines the challenges it potentially faces as it contemplates growing the chain significantly from t...Starting at €8.20
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Samasource: Give Work, Not Aid (Spanish Version)
Gino, Francesca; Staats, Bradley R.Case HBS-914S11Service and Operations ManagementPara maximizar su eficacia, los casos de color deben imprimirse en color. Samasource trató de utilizar el trabajo, no la ayuda, para el desarrollo económico. Los contratos asegurados de la compañía para los servicios digitales de grandes empresas en los Estados Unidos y Europa, se dividieron el trabajo en pequeños trozos (llamados microtrabajo) y luego se envían a centros de entrega en el desarrollo de las regiones del mundo para la terminación a...Starting at €8.20
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Hrad Technika (Spanish version)
Upton, David M.; Staats, Bradley R.Case HBS-610S01StrategyExamines a struggling IT outsourcing project from the perspective of the IT services provider--Hrad Technika. When used in conjunction with Tegan c.c.c. (9-609-038), it provides an opportunity to see both sides of the issue. When Hrad enters into a contract to create a new accounts payable system for Welsh toy distributor, Tegan, the outsourcing firm from the Czech Republic views the project as another step in its progression towards delivering h...Starting at €8.20