HBSP (USA)
- Article
Putting the Service-Profit Chain to Work (HBR Classic) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0807LPublished: Jul 1, 2008Reviewed: Jan 17, 2007Format: PDFPages: 11Language: Spanish - Case
Managing Employee Retention (Spanish version)
Collection: HBSP (USA)Ref.: HBS-607S04Published: Oct 30, 2001Reviewed: Aug 22, 2005Format: PDFPages: 5Language: Spanish - Case
Store24 (B): Service Quality and Employee Skills (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-614S06Published: Nov 28, 2011Reviewed: Jul 31, 2007Format: PDFPages: 2Language: Spanish - Book Chapter
Discovery Skill #2: Questioning-How Inquisitive Thinking and Provocative Questions Spark Innovation
Collection: HBSP (USA)Ref.: HBS-8371BC-EPublished: Jul 19, 2011Format: PDFPages: 28Language: English - Book Chapter
Discovery Skill #3: Observing-How Watching Your Customers, Other Companies, and the World Around You Can Lead to Game-Changing Innovation
Collection: HBSP (USA)Ref.: HBS-8372BC-EPublished: Jul 19, 2011Reviewed: Dec 9, 2013Format: PDFPages: 26Language: English - Book Chapter
Putting the Innovator's DNA into Practice: Processes-How Innovative Leaders Institute Processes That Encourage the Discovery Skills of Disruptive Innovation
Collection: HBSP (USA)Ref.: HBS-8385BC-EPublished: Jul 19, 2011Format: PDFPages: 24Language: English - Book Chapter
Act Different, Think Different, Make a Difference: Why Innovation Is an Investment-in Yourself, in Your Company, and in the Greater World
Collection: HBSP (USA)Ref.: HBS-8387BC-EPublished: Jul 19, 2011Format: PDFPages: 21Language: English - Case
Note on Managing the Growing Venture (Spanish version)
Collection: HBSP (USA)Ref.: HBS-808S03Published: Jan 31, 2005Reviewed: Aug 23, 2005Format: PDFPages: 10Language: Spanish - Case
In a Different World (Spanish version)
Collection: HBSP (USA)Ref.: HBS-911S02Published: Apr 22, 2010Reviewed: Jun 15, 2010Format: PDFPages: 18Language: Spanish - Case
Shouldice Hospital Limited B (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-916S01Published: Jan 8, 2013Reviewed: Feb 26, 2013Format: PDFPages: 4Language: Spanish