HBSP (USA)
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RFID at the METRO Group (Spanish version)
Ton, Zeynep; Dessain, Vincent; Stachowiak-Joulain, MonikaCase HBS-610S05Service and Operations ManagementIntroduces radio frequency identification (RFID) as the next generation of automatic identification technologies that is expected to improve the performance of retail supply chains through reduced shrink, increased product availability, and improved labor productivity. Showcases the implementation of the technology by the METRO Group, the world's third-largest retailer. Places students in the position of Dr. Gerd Wolfram, managing director of MET...Starting at €8.20
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Evidence-Based Management (Spanish version)
Pfeffer, Jeffrey; Sutton, Robert I.Article HBS-R0601ELeadership and People ManagementFor the most part, managers looking to cure their organizational ills rely on obsolete knowledge they picked up in school, long-standing but never proven traditions, patterns gleaned from experience, methods they happen to be skilled in applying, and information from vendors. They could learn a thing or two from practitioners of evidence-based medicine, a movement that has taken the medical establishment by storm over the past decade. A growing n...Starting at €8.20
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Los accionistas primero No tan rápido
Pfeffer, JeffreyArticle HBS-R0907KLeadership and People Management¿Cuándo comenzamos a medir el éxito de una empresa sólo de acuerdo con el aumento de su precio de la acción? Stanford profesor Pfeffer sostiene que es hora de que los CEO a una vez equilibrar los intereses de los accionistas con los de los otros grupos de interés: empleados, proveedores y clientes.Starting at €8.20
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Por qué los "Buenos empleos" son buenos para los minoristas
Ton, ZeynepArticle HBS-R1201LLeadership and People ManagementDemasiados gerentes minoristas creen que deben ofrecer los malos trabajos a mantener los precios bajos. Como resultado, casi una quinta parte de los trabajadores estadounidenses sufren bajos salarios, beneficios pobres, los horarios que cambian constantemente, y pocas oportunidades de ascenso. la investigación del autor revela, sin embargo, que la compensación se presume entre la inversión en los empleados y los precios bajos es falsa. Para cumpl...Starting at €8.20
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What Were They Thinking: Avoiding Common Management Mistakes
Pfeffer, JeffreyBook Chapter HBS-2524BC-EThis chapter introduces some common themes that have emerged as the author has contemplated common mistakes in how companies manage their people and their business in his weekly column for Business 2.0.Starting at €8.20
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Face of Your Business: It's People, Not Software, That Build Customer Relationships
Pfeffer, JeffreyBook Chapter HBS-2525BC-EThis chapter offers advice about building and maintaining customer relationships that challenges conventional wisdom about the customer experience.Starting at €8.20
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Making Companies More Like Communities
Pfeffer, JeffreyBook Chapter HBS-2527BC-EThis chapter considers the questions what does "organization as community" really mean in practice, and how do organizations actually live their values?Starting at €8.20
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Why Employees Should Lead Themselves
Pfeffer, JeffreyBook Chapter HBS-2531BC-EWhen creative, independent people don't get much say in what their organization does, job dissatisfaction and disengagement are high. This chapter examines what happens when people are asked to take on more responsibility for the collective output of an organization.Starting at €8.20
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Stop Picking Employees' Pockets: It Seldom Fixes Anything
Pfeffer, JeffreyBook Chapter HBS-2532BC-EWhen large companies fall into financial difficulties, they often turn first to cutting employees' wages to overcome their problems. This chapter analyzes this strategy, suggesting that in fact a disinvestment in frontline workers may not be the answer to surviving in a competitive environment.Starting at €8.20
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Courage to Rise Above: Don't Be Afraid to Stand Out
Pfeffer, JeffreyBook Chapter HBS-2541BC-EThis chapter offers some effective strategies for advancing your career and getting into a position of power.Starting at €8.20