HBSP (USA)
- Case
Human-Centered Service Design (Spanish version)
Collection: HBSP (USA)Ref.: HBS-617S03Published: Oct 3, 2014Reviewed: Jan 29, 2016Format: pdfPages: 21Language: Spanish - Case
Breakfast at the Paramount (Spanish version)
Collection: HBSP (USA)Ref.: HBS-617S18Published: Aug 30, 2016Reviewed: Apr 12, 2007Format: pdfPages: 11Language: Spanish - Case
Lenovo Adquiere los PC de IBM: desafios de integración
Collection: HBSP (USA)Ref.: HBS-418S10Published: Nov 4, 2016Reviewed: Jan 19, 2017Format: pdfPages: 7Language: Spanish - Article
Cooks Make Tastier Food When They Can See Their Customers
Collection: HBSP (USA)Ref.: HBS-F1411B-EPublished: Nov 1, 2014Format: pdfPages: 3Language: English - Article
Operational Transparency
Collection: HBSP (USA)Ref.: HBS-R1902H-EPublished: Mar 1, 2019Format: pdfPages: 13Language: English - Case
Google Car
Collection: HBSP (USA)Ref.: HBS-614022-EPublished: Jan 2, 2014Reviewed: Mar 9, 2015Format: pdfPages: 30Language: English - Case
Whole Foods: The Path to 1,000 Stores
Collection: HBSP (USA)Ref.: HBS-615019-EPublished: Sep 8, 2014Reviewed: Jun 7, 2016Format: pdfPages: 20Language: English - Case
The Thermostat Industry: Transformation from Analog to Digital
Collection: HBSP (USA)Ref.: HBS-615038-EPublished: Dec 15, 2014Format: pdfPages: 13Language: English - Teaching Note
Trouble at Tessei, Teaching Note
Collection: HBSP (USA)Ref.: HBS-616031-EPublished: Oct 20, 2015Reviewed: Feb 28, 2020Format: pdfPages: 31Language: English - Teaching Note
IDEO: Human-Centered Service Design, Teaching Note
Collection: HBSP (USA)Ref.: HBS-616038-EPublished: Nov 13, 2015Reviewed: Feb 26, 2020Format: pdfPages: 43Language: English