Default Category
-
Fernández-Vega Eye Institute
Serrano, Alejandro; Moscoso, PhilipCase P-1137-EInnovation and Change, Service and Operations ManagementThe Fernández-Vega Eye Institute in Oviedo, Asturias, is possibly the most famous clinic in Spain in its specialty. It is not only notable for its high medical quality; the clinic has also optimized its provision of services using business criteria with the aim of improving the customer experience. Faced with a growing demand for its medical services, the institute's management has to decide between a series of specific options for increasing the...Starting at €8.20
-
Roche: The Investment Decision Dilemma
Serrano, Alejandro; Kraiselburd, SantiagoCase P-1171-EFinance, Service and Operations ManagementIn 2015, Roche launched an internal improvement program aimed at reducing the cost of its products, with an emphasis on manufacturing costs. Paul de Wit, the group head in charge of product supply-chain management, was assigned the task of figuring out the appropriate production batch size for each product, with the help of two representatives from the financial and supply-chain management departments. They tested three different approaches on a ...Starting at €8.20
-
Mercadona and the Challenge of 2020
Serrano, Alejandro; Girbal, AlbertCase P-1176-EService and Operations ManagementAfter various decades of uninterrupted growth, Mercadona was completing its expansion in Spain and Portugal. Faced with this situation, it was natural in which direction the company strategy should head. Should it continue its expansion process into other countries, such as Italy? If so, what impact would the recent change of model from "integrated suppliers" to "totalers" have on the process?Starting at €8.20
-
Fiore di Zucca
Serrano, Alejandro; Calvo, EduardCase P-1183-EService and Operations ManagementFiore di Zucca was one of Italy's leading producers of bags of ready-to-eat precooked vegetables. Francesco Ferrati, the chief operating officer, reviewed the results of a new policy of producing goods without waiting to receive orders from customers. He was satisfied with the improvement in customer response time. However, the inventory had expanded so much that one of the warehouses of finished products had almost come to a standstill twice due...Starting at €8.20
-
El equipo de liderazgo. Fortalezas complementarias o agendas conflictivas
Miles, Stephen A.; Watkins, Michael D.Article HBS-R0704FLeadership and People ManagementEste artículo incluye una vista previa de una página que resume rápidamente las ideas clave y proporciona una visión general de cómo los conceptos funcionan en la práctica, junto con sugerencias para la lectura adicional. los equipos de liderazgo de alto nivel cuyos miembros desempeñar papeles complementarios han sido narrado ya en cuenta la guerra de Troya de Homero: Aunque el rey Agamenón ordenó al ejército griego, Aquiles, Odiseo, y Nestor cad...Starting at €8.20
-
Tres claves para tener éxito en su nuevo puesto en el extranjero
Clouse, Mark Alan; Watkins, Michael D.Article HBS-R0910NLeadership and People ManagementUna misión internacional puede ser una de las transiciones más emocionantes y desafiantes que un aspirante a líder puede llevar a cabo. Con la planificación y actitudes bien, teniendo en ese tipo de liderazgo puede estirar capacidades, sobre hipótesis, y dirigir a las personas y las ganancias en una dirección positiva. Pero una asignación de expatriados también puede ser un angustioso viaje. De hecho, si nunca han hecho un movimiento internaciona...Starting at €8.20
-
The Plan to Dump the Brent Spar (A) (Spanish version)
Watkins, Michael D.; Passow, SamuelCase HBS-909S03StrategyThis case explores the conflict between Shell Oil and Greenpeace over Shell's plans to sink the aging Brent Spar oil platform in the North Atlantic. It details the tactics Greenpeace employed and examines Shell's responses.Starting at €8.20
-
The International Move Challenge: A Leader's Guide to Navigating this Important Career Transition
Watkins, Michael D.Book Chapter HBS-5338BC-EAs more companies go global, more and more executives are leaving the comforts of their native customs and cultures to pursue leadership opportunities abroad. The stakes are high, as many companies face mature domestic markets and are counting on international markets to drive growth. Executives taking on international assignments face both the usual challenges of transitioning into new roles and the added pressures of settling their families int...Starting at €8.20
-
The Onboarding Challenge: A Leader's Guide to Navigating this Important Career Transition
Watkins, Michael D.Book Chapter HBS-5339BC-EJoining an established business from the outside is never easy. The new leadership role is often ill-defined, the organizational architecture will most likely be unfamiliar, and the politics are even more complex than usual. To increase the odds of success in their new roles, onboarding executives need to recognize that each company has its own distinct "immune system" comprising the organization's culture and political networks. As in the human ...Starting at €8.20
-
The Promotion Challenge: The Leader's Guide to Navigating this Important Career Transition
Watkins, Michael D.Book Chapter HBS-5342BC-EA promotion marks the end of years of hard work to persuade influential people in the organization that you're willing and able to move to the next level. But it also marks the beginning of a new journey in which you must figure out what it takes to excel in that new role, how to exceed the expectations of those who promoted you, and how to position yourself for still-greater things. This is the promotion challenge, and in this chapter, transitio...Starting at €8.20