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When Key Employees Clash (HBR Case Study)
Grousbeck, H. IrvingArticle HBS-R1206X-ELeadership and People ManagementAt Kid Spectrum, a provider of in-home services for autistic children, two high-value employees are at war. Ronnie, director of clinical operations, is a class-A clinician who is well respected by his peers and subordinates; Ellen is a highly efficient administrative director who understands the importance of the bottom line. Their work styles couldn't be more different even though each is thoroughly dedicated to the company. Kid Spectrum's owner...Starting at €8.20
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Inventory-Driven Costs (Spanish version)
Callioni, Gianpaolo; De Montgros, Xavier; Slagmulder, Regine; Van Wassenhove, Luk N.; Wright, LindaArticle HBS-R0503JService and Operations Managementcomponent devaluation costs for components still held in production; price protection costs incurred when product prices drop on goods distributors still have on their shelves; product return costs that have to be absorbed when distributors return and receive refunds on overstock items; and obsolescence costs for products still unsold when new models are introduced. By developing metrics to track those costs in a consistent way throughout the PC...Starting at €8.20
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La trampa de la experiencia
Sengupta, Kishore; Abdel-Hamid, Tarek K.; Van Wassenhove, Luk N.Article HBS-R0802FService and Operations ManagementCuando las empresas ponen gerentes avezados a cargo de proyectos importantes, que no esperan que el incumplimiento de plazos, excesos de presupuesto, y defectos rampantes. Sin embargo, eso es lo que los investigadores encontraron cuando probaron cientos de gerentes de proyecto con experiencia con los juegos de ordenador que simula los proyectos de desarrollo de software. El estudio, realizado por dos profesores de Insead y uno de Naval Postgradua...Starting at €8.20
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When Key Employees Clash (Commentary for HBR Case Study)
Grousbeck, H. IrvingArticle HBS-R1206Z-ELeadership and People ManagementAt Kid Spectrum, a provider of in-home services for autistic children, two high-value employees are at war. Ronnie, director of clinical operations, is a class-A clinician who is well respected by his peers and subordinates; Ellen is a highly efficient administrative director who understands the importance of the bottom line. Their work styles couldn't be more different even though each is thoroughly dedicated to the company. Kid Spectrum's owner...Starting at €8.20
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The Experience Trap
Sengupta, Kishore; Abdel-Hamid, Tarek K.; Van Wassenhove, Luk N.Article HBS-R0802F-EService and Operations ManagementWhen companies put seasoned managers in charge of important projects, they don't expect missed deadlines, budget overruns, and rampant defects. However, that's what researchers found when they tested hundreds of experienced project managers with computer games that simulated software development projects. The study, conducted by two professors from Insead and one from Naval Postgraduate School, strongly suggests that veterans in complex environme...Starting at €8.20
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When Key Employees Clash (HBR Case Study and Commentary)
Grousbeck, H. IrvingArticle HBS-R1206L-ELeadership and People ManagementAt Kid Spectrum, a provider of in-home services for autistic children, two high-value employees are at war. Ronnie, director of clinical operations, is a class-A clinician who is well respected by his peers and subordinates; Ellen is a highly efficient administrative director who understands the importance of the bottom line. Their work styles couldn't be more different even though each is thoroughly dedicated to the company. Kid Spectrum's owner...Starting at €8.20