HBSP (USA)
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Netflix: Designing the Netflix Prize (A) (Spanish version)
Lakhani, Karim R.; Cohen, Wesley M.; Ingram, Kynon; Kothalkar, Tushar; Kuzemchenko, Maxim; Malik, Santosh; Meyn, Cynthia; Friar, Greta; Pokrywa, Stephanie HealyCase HBS-615S16Service and Operations ManagementIn 2006, Reed Hastings, CEO of Netflix, was looking for a way to solve Netflix's customer churn problem. Netflix used Cinematch, its proprietary movie recommendation software, to promote individually determined best-fit movies to customers. Hastings deterStarting at €8.20
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Nivea (B) (Spanish version)
Lakhani, Karim R.; Fuller, Johann; Bilgram, Volker; Friar, GretaCase HBS-615S08Service and Operations ManagementEste caso suplementaria da seguimiento a un innovador enfoque de I + D por Beiersdorf, una compañía de cuidado de la piel y cosméticos. El caso se relaciona lo que pasó con el producto lanzado por Beiersdorf, a su línea Nivea, a raíz de los acontecimientos del caso A, y cómo el éxito comercial del producto informó el pensamiento de los líderes en I + D para el futuro.Starting at €5.74
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Taran Swan at Nickelodeon Latin America (A) (Spanish version)
Hill, Linda A.; Doughty, Kristin C.Case HBS-404S02Leadership and People ManagementThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Eighteen months after launching Nickelodeon Latin America, general manager Taran Swan must leave the company's Miami headquarters for her New York home because of complications with her pregnancy. Unable to travel for at least the next six months, Swan must decide how she will continue to run the chann...Starting at €8.20
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Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A) (Spanish version)
Hill, Linda A.; Doughty, Kristin C.; Pruyne, EllenCase HBS-404S18Leadership and People ManagementPaula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school so that long-standing inequities in academic achievement rates across race and socioeconomic class were removed. In her first year, she succeeded in obtaining approval for her proposed redesign and completing the physical and administrative restructuring of the high school. Now in her second year, t...Starting at €8.20
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Taran Swan en Nickelodeon América Latina (D)
Hill, Linda A.; Doughty, Kristin C.Case HBS-406S04Leadership and People ManagementComplementa el caso (A).Starting at €5.74
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Havas: Change Faster, Teaching Plan
Lakhani, Karim R.; Friar, GretaTeaching Note HBS-615004-EService and Operations ManagementThis teaching plan describes an 80 minute class plan for the case Havas: Change Faster.Starting at €0.00
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Netflix: Designing the Netflix Prize (A)
Lakhani, Karim R.; Cohen, Wesley M.; Ingram, Kynon; Kothalkar, Tushar; Kuzemchenko, Maxim; Malik, Santosh; Meyn, Cynthia; Friar, Greta; Pokrywa, Stephanie HealyCase HBS-615015-EService and Operations ManagementIn 2006, Reed Hastings, CEO of Netflix, was looking for a way to solve Netflix's customer churn problem. Netflix used Cinematch, its proprietary movie recommendation software, to promote individually determined best-fit movies to customers. Hastings deterStarting at €8.20
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Nivea (A) and (B), Teaching Note
Lakhani, Karim R.; Friar, GretaTeaching Note HBS-615057-EService and Operations ManagementTeaching Note for case 612066.Starting at €0.00
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Open Innovation at Siemens, Teaching Note
Lakhani, Karim R.; Friar, GretaTeaching Note HBS-615058-EService and Operations ManagementTeaching note for case 613100.Starting at €0.00
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Videojet (A) and (B), Teaching Note
Sadun, Raffaella; Friar, GretaTeaching Note HBS-718410-EStrategyThis teaching note was prepared to aid classroom instructors in the use of "Videojet," HBS No. 717403.Starting at €0.00