HBSP (USA)
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The Quiet Ascension of LA Fitness
Wells, John R.; Ellsworth, GabrielCase HBS-717424-EStrategyIn 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held company revealed little about its future plans or its operations, leading one journalist to write of "the quiet ascension of LA Fitness." However, it continued to expand aggressively...Starting at €8.20
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Clear Channel (A): The Rise, 1972-2003
Wells, John R.; Ellsworth, GabrielCase HBS-717476-EStrategyAt the end of 2003, Clear Channel Communications, Inc., a diversified media group with revenues of $8.9 billion, could claim leadership positions in all three of its main businesses. Clear Channel Broadcasting was the largest radio-station operator in the world, with sales of $3.7 billion and EBITDA of $1.6 billion. Clear Channel Outdoor was the largest outdoor advertiser in the world, with revenues of $2.2 billion generating EBITDA of $581 milli...Starting at €8.20
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Cantel Medical
Wells, John R.; Ellsworth, GabrielCase HBS-717482-EStrategyCantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier. Chief Executive Officer J rgen B. Hansen, appointed on August 1, 2016, was aiming to double the size of the business again. Cantel operated in three major vertical market segments...Starting at €8.20
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ASOS PLC
Wells, John R.; Ellsworth, GabrielCase HBS-716449-EStrategyLaunched in 2000, ASOS was one of the world's largest online fashion specialists in 2016. Focusing on young consumers aged 16-25 years, the company offered over 80,000 items on its websites, many times more than the largest fashion stores, and added several thousand new lines every week. Based in the United Kingdom, ASOS shipped products to 240 countries and territories, and international sales represented more than 50% of total revenues. But whe...Starting at €8.20
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Rethink What You "Know" About High-Achieving Women
Ely, Robin J.; Stone, Pamela; Ammerman, ColleenArticle HBS-R1412G-ELeadership and People ManagementOn the occasion of the 50th anniversary of the admission of women to Harvard Business School's MBA program, the authors, who have spent more than 20 years studying professional women, set out to learn what HBS graduates had to say about work and family and how their experiences, attitudes, and decisions might shed light on prevailing controversies. What their comprehensive survey revealed suggests that the conventional wisdom about women's career...Starting at €8.20
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It Wasn't About Race. Or Was It? (HBR Case Study and Commentary)
Connor, Jeffrey C.; Myers, Verna; Borgia, John; Millard, Jeanette; Ely, Robin J.Article HBS-R00502-EKnowledge and CommunicationHope Barrows, a partner at the national accounting firm Fuller Fenton, drove to the office on Sunday and swiped her access card to enter the parking garage. She noticed that another car followed her in--without using an access card. Hope could see that the driver was a man, but she didn't recognize him. Concerned for her safety, she got out and asked to see his ID. Dillon Johnson, an associate at the same firm, was rushing to meet a colleague to ...Starting at €8.20
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Rethinking Political Correctness (Spanish version)
Ely, Robin J.; Davidson, Martin N.; Meyerson, DebraArticle HBS-R0609DLeadership and People ManagementPause to short-circuit the emotion and reflect; connect with others, affirming the importance of relationships; question yourself to identify blind spots and discover what makes you defensive; get genuine support that helps you gain a broader perspective; and shift your mind-set from one that says, "You need to change" to one that asks, "What can I change?" When people treat their cultural differences--and related conflicts and tensions--as oppo...Starting at €8.20
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A New Paradigm for Managing Diversity (Spanish version)
Thomas, David A.; Ely, Robin J.Article HBS-96510Leadership and People ManagementThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Diversity efforts in the workplace have been undertaken with great goodwill, but, ironically, they often end up fueling tensions. They rarely spur the leaps in organizational effectiveness that are possible. Two paradigms for diversity are responsible, but a new t...Starting at €8.20
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Stop Holding Yourself Back
Morriss, Anne; Ely, Robin J.; Frei, Frances X.Article HBS-R1101P-ELeadership and People ManagementPeople overemphasize personal goals, protect their public image, turn their competitors into two-dimensional enemies, go it alone instead of soliciting support and advice, and wait for permission to lead. Troy, a customer service manager, endangered his job and his company's reputation by focusing on protecting his position, not helping his team; when a trusted friend advised him to change his behavior, the results were striking. Anita's insiste...Starting at €8.20
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What's Really Holding Women Back
Ely, Robin J.; Padavic, IreneArticle HBS-R2002C-ELeadership and People ManagementHigh-level jobs require extremely long hours, women's devotion to family makes it impossible to put in those hours, and so their careers inevitably suffer. Not so, say the authors, who spent 18 months working with a global consulting firm that wanted to know why it had so few women in positions of power. Although virtually every employee the authors interviewed related a form of the standard explanation, the firm's data told a different story. W...Starting at €8.20