HBSP (USA)
- Article
Breaking the Trade-Off Between Efficiency and Service (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0611EPublished: Aug 1, 2007Format: PDFPages: 10Language: Spanish - Case
Pilgrim Bank (B): Customer Retention (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-605S19Published: Oct 16, 2001Reviewed: Apr 9, 2003Format: PDFPages: 2Language: Spanish - Case
Field Service for Corporate Clients (Spanish version)
Collection: HBSP (USA)Ref.: HBS-606S38Published: Oct 3, 2002Reviewed: Jan 7, 2003Format: PDFPages: 13Language: Spanish - Case
Managing Employee Retention (Spanish version)
Collection: HBSP (USA)Ref.: HBS-607S04Published: Oct 30, 2001Reviewed: Aug 22, 2005Format: PDFPages: 5Language: Spanish - Case
Innovation at Progressive (B): Homeowners Insurance (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-608S05Published: Jun 29, 2001Reviewed: Apr 29, 2004Format: PDFPages: 10Language: Spanish - Case
Store24 (B): Service Quality and Employee Skills (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-614S06Published: Nov 28, 2011Reviewed: Jul 31, 2007Format: PDFPages: 2Language: Spanish - Case
The Robin Hood Foundation (Spanish version)
Collection: HBSP (USA)Ref.: HBS-315S07Published: May 10, 2010Reviewed: Jan 5, 2012Format: PDFPages: 26Language: Spanish - Article
Joke's on Me (Spanish version)
Collection: HBSP (USA)Ref.: HBS-F0410KPublished: Oct 1, 2004Format: PDFPages: 2Language: Spanish - Article
Herb Baum on Innovation: Leapfrogging R&D (Spanish version)
Collection: HBSP (USA)Ref.: HBS-F0410LPublished: Oct 1, 2004Format: PDFPages: 3Language: Spanish - Article
Things They Do for Love (Spanish version)
Collection: HBSP (USA)Ref.: HBS-F0412DPublished: Dec 1, 2004Format: PDFPages: 2Language: Spanish