HBSP (USA)
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Make Yourself an Expert
Leonard, Dorothy; Barton, Gavin; Barton, Michelle A.Article HBS-R1304L-EAlmost every organization has people it can't do without--specialists with "deep smarts," who are the go-to experts on critical issues. But because their knowledge is experienced-based, it's often instinctive and unarticulated, and never gets passed on. Capturing it is a challenge for both the organization and for colleagues who wish to become in-house authorities themselves. This article offers a methodical system for acquiring deep smarts from ...Starting at €8.20
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Putting Your Company's Whole Brain to Work (Spanish version)
Leonard, Dorothy; Straus, SusaanArticle HBS-97407StrategyThe competitive imperative for virtually all businesses today is that simple. Responding to that command is difficult, however, because innovation takes place when different ideas, perceptions, and ways of processing and judging information collide. And it often requires collaboration among players who see the world differently. As a result, the conflict that should take place constructively among ideas all too often ends up taking place unprodu...Starting at €8.20