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- Case
La Estrategia de Captación de Clientes de Internet en Bankinter
Collection: HBSP (USA)Ref.: HBS-104S02Published: Feb 12, 2003Reviewed: May 22, 2003Format: pdfLanguage: Spanish - Case
Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-107S03Published: Mar 19, 2002Reviewed: Nov 13, 2002Format: pdfLanguage: Spanish - Book Chapter
Important Accounting Concepts: The Rules that Shape Financial Statements
Collection: HBSP (USA)Ref.: HBS-5801BC-EPublished: Dec 4, 2002Format: pdfLanguage: English - Article
When (Not) to Listen to Activist Investors
Collection: HBSP (USA)Ref.: HBS-F0801H-EPublished: Jan 1, 2008Format: pdfLanguage: English - Case
Sniffing Out Opportunities at PetSmart
Collection: HBSP (USA)Ref.: HBS-110025-EPublished: Sep 22, 2009Reviewed: May 26, 2011Format: pdfLanguage: English - Case
HubSpot: Lower Churn though Greater CHI
Collection: HBSP (USA)Ref.: HBS-110052-EPublished: Jan 30, 2010Reviewed: Mar 6, 2013Format: pdfLanguage: English - Teaching Note
Ujjivan: A Microfinance Institution at a Crossroads (A) and (B), Teaching Note
Collection: HBSP (USA)Ref.: HBS-110069-EPublished: May 6, 2010Format: pdfLanguage: English - Teaching Note
Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham and Women's/Faulkner (BW/F) Hospitals, Teaching Note
Collection: HBSP (USA)Ref.: HBS-110073-EPublished: May 6, 2010Format: pdfLanguage: English - Case
Emergia: Driving Profitability on Help Desk Contracts
Collection: HBSP (USA)Ref.: HBS-111048-EPublished: Sep 28, 2010Reviewed: Jan 30, 2012Format: pdfLanguage: English - Teaching Note
Sniffing Out Opportunities at PetSmart, Teaching Note
Collection: HBSP (USA)Ref.: HBS-111083-EPublished: Mar 28, 2011Format: pdfLanguage: English