HBSP (USA)
-
Evidence-Based Management (Spanish version)
Pfeffer, Jeffrey; Sutton, Robert I.Article HBS-R0601ELeadership and People ManagementFor the most part, managers looking to cure their organizational ills rely on obsolete knowledge they picked up in school, long-standing but never proven traditions, patterns gleaned from experience, methods they happen to be skilled in applying, and information from vendors. They could learn a thing or two from practitioners of evidence-based medicine, a movement that has taken the medical establishment by storm over the past decade. A growing n...Starting at €8.20
-
Los accionistas primero No tan rápido
Pfeffer, JeffreyArticle HBS-R0907KLeadership and People Management¿Cuándo comenzamos a medir el éxito de una empresa sólo de acuerdo con el aumento de su precio de la acción? Stanford profesor Pfeffer sostiene que es hora de que los CEO a una vez equilibrar los intereses de los accionistas con los de los otros grupos de interés: empleados, proveedores y clientes.Starting at €8.20
-
Psychology of Waiting Lines (Spanish version)
Maister, David H.Case HBS-607S03Discusses the experience of waiting and the factors that affect customers' tolerance for waits. Eight (testable) propositions concerning the psychology of queues are presented, together with specific managerial advice.Starting at €8.20
-
What Were They Thinking: Avoiding Common Management Mistakes
Pfeffer, JeffreyBook Chapter HBS-2524BC-EThis chapter introduces some common themes that have emerged as the author has contemplated common mistakes in how companies manage their people and their business in his weekly column for Business 2.0.Starting at €8.20
-
Face of Your Business: It's People, Not Software, That Build Customer Relationships
Pfeffer, JeffreyBook Chapter HBS-2525BC-EThis chapter offers advice about building and maintaining customer relationships that challenges conventional wisdom about the customer experience.Starting at €8.20
-
Making Companies More Like Communities
Pfeffer, JeffreyBook Chapter HBS-2527BC-EThis chapter considers the questions what does "organization as community" really mean in practice, and how do organizations actually live their values?Starting at €8.20
-
Why Employees Should Lead Themselves
Pfeffer, JeffreyBook Chapter HBS-2531BC-EWhen creative, independent people don't get much say in what their organization does, job dissatisfaction and disengagement are high. This chapter examines what happens when people are asked to take on more responsibility for the collective output of an organization.Starting at €8.20
-
Stop Picking Employees' Pockets: It Seldom Fixes Anything
Pfeffer, JeffreyBook Chapter HBS-2532BC-EWhen large companies fall into financial difficulties, they often turn first to cutting employees' wages to overcome their problems. This chapter analyzes this strategy, suggesting that in fact a disinvestment in frontline workers may not be the answer to surviving in a competitive environment.Starting at €8.20
-
Courage to Rise Above: Don't Be Afraid to Stand Out
Pfeffer, JeffreyBook Chapter HBS-2541BC-EThis chapter offers some effective strategies for advancing your career and getting into a position of power.Starting at €8.20
-
Executive-in-Chief: The Importance of Framing and Repetition
Pfeffer, JeffreyBook Chapter HBS-2544BC-EIn this chapter, the author presents four important and generally applicable lessons on leadership gleaned from George W. Bush's political career.Starting at €8.20