HBSP (USA)
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Coopers & Lybrand in Hungary (B) (Spanish version)
Loveman, Gary W.; Hallowell, RogerCase HBS-620S03Service and Operations ManagementCoopers & Lybrand open an office in Hungary.Starting at €5.74
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Shouldice Hospital Limited B (Spanish Version)
Heskett, James L.; Hallowell, RogerCase HBS-916S01Business Ethics and Corporate Social ResponsibilitySuplemento para el caso 805002Starting at €8.20
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Taco Bell Corp. (Spanish Version)
Schlesinger, Leonard A.; Hallowell, RogerCase HBS-602S03Service and Operations ManagementJohn Martin, director general de Taco Bell, trae a la compañía en línea con sus competidores a través de un cambio gradual durante la década de 1980. A principios de 1990, que adopta enfoques innovadores para mejorar los niveles de servicio al tiempo que reduce los precios, proporcionando una clara ventaja competitiva. Ilustra el poder del pensamiento innovador en una industria de servicios y demuestra la importancia de un enfoque coordinado y ho...Starting at €8.20
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Zaplet, Inc. (A) (Spanish Version)
Leonard, DorothyCase HBS-603S13Service and Operations ManagementPuesta en marcha Zaplet, Inc., tiene un software de radicales, los fondos de capital de riesgo de prestigio, y una multitud de oportunidades de negocio. Nuevo CEO Alan Baratz debe seleccionar una estrategia y rediseñar la organización para entregar. Este caso describe las funciones y filosofías de los fundadores y el capital de riesgo Kleiner Perkins, en la construcción de la empresa, la creación de las opciones para diversas aplicaciones de nego...Starting at €8.20
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Bella Healthcare India, Teaching Note
Leonard, Dorothy; Yong, SunruTeaching Note HBS-4441-ETeaching Note for Product #4440Starting at €0.00
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Assistant Professor Jo Worthington (A)
Leonard, DorothyCase HBS-911404-EA relatively inexperienced professor struggles with managing a case discussion in a class based on numeric analysis. The class is lethargic and time is tight; she considers both a number of possible reasons for their disinterest and different teaching strategies to stimulate discussion and learning.Starting at €8.20
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Assistant Professor Jo Worthington (B)
Leonard, DorothyCase HBS-911405-EA professor teaching a case discussion based on numeric analysis is pleased that a student finally "cracks" the case-but the numbers differ from her own. The instructor has to decide how to handle the discrepancy.Starting at €5.74
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Assistant Professor Jo Worthington (C)
Leonard, DorothyCase HBS-911406-EA professor has an awkward exchange with a student who has prepared numeric analysis, but whose numbers do not agree with her own.Starting at €5.74
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Assistant Professor Gyan Gupta and the Wet Noodle Class (A)
Leonard, Dorothy; Harmeling, Susan S.Case HBS-912405-EProfessor Gupta faces three major problems in teaching cases: 1) his students, accustomed to lectures, don't know how to conduct a case discussion; 2) the students are using the Internet to discover the outcome of managerial dilemmas posed in the case; 3) he wants to share the theory he learned as a doctoral student, but can't figure out the appropriate way to integrate theory into the case-based discussion. He seeks advice, particularly about th...Starting at €8.20
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Shouldice Hospital Limited B
Heskett, James L.; Hallowell, RogerCase HBS-913405-ESupplement for case 805002Starting at €8.20