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Breaking the Trade-Off Between Efficiency and Service (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0611EPublished: Aug 1, 2007Language: Spanish - Article
Teamwork on the Fly (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R1204DPublished: Apr 1, 2012Reviewed: Sep 7, 1993Language: Spanish - Case
Intermountain Health Care (Spanish version)
Collection: HBSP (USA)Ref.: HBS-604S16Published: Oct 1, 2002Reviewed: Jun 3, 2003Language: Spanish - Case
Pilgrim Bank (B): Customer Retention (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-605S19Published: Oct 16, 2001Reviewed: Apr 9, 2003Language: Spanish - Case
Field Service for Corporate Clients (Spanish version)
Collection: HBSP (USA)Ref.: HBS-606S38Published: Oct 3, 2002Reviewed: Jan 7, 2003Language: Spanish - Case
Managing Employee Retention (Spanish version)
Collection: HBSP (USA)Ref.: HBS-607S04Published: Oct 30, 2001Reviewed: Aug 22, 2005Language: Spanish - Case
Innovation at Progressive (B): Homeowners Insurance (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-608S05Published: Jun 29, 2001Reviewed: Apr 29, 2004Language: Spanish - Case
Global Knowledge Management at Danone (A) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-610S14Published: Dec 11, 2007Reviewed: Apr 16, 2008Language: Spanish - Case
Store24 (B): Service Quality and Employee Skills (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-614S06Published: Nov 28, 2011Reviewed: Jul 31, 2007Language: Spanish - Case
Tragedy or Opportunity? (Spanish version)
Collection: HBSP (USA)Ref.: HBS-712S06Published: Apr 5, 2011Reviewed: Sep 16, 2011Language: Spanish