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Health Care Requires Big Changes to Complement New IT (Spanish version)
Adler-Milstein, JuliaArticle HBS-F0904CInformation TechnologiesMany are counting on the adoption of electronic health records to help the health care system save billions of dollars. But to realize IT's promise, hospitals and medical practices need to empower employees.Starting at €8.20
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What Managers Need to Know About Social Tools
Leonardi, Paul; Neeley, TsedalArticle HBS-R1706J-ETo identify the value that social tools can bring to companies, the authors split employees at a large financial services firm into two groups, only one of which used an internal social platform, and observed them for six months. Those who had used the tool became 31% more likely to find coworkers with relevant expertise and 88% more likely to discover who had useful connections. Internal social tools can help employees make faster decisions, dev...Starting at €8.20
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Fledgling Firms Offer Hope on Health Costs
Adler-Milstein, Julia; Jha, Ashish , M.D.Article HBS-F0803H-EService and Operations ManagementRegional health information organizations-RHIOs--are springing up in the United States to meet a vital need: to connect the nation's disparate patient-health information systems. If RHIOs can find a viable business model, they stand to improve the quality and decrease the cost of U.S. health care dramatically.Starting at €8.20
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Health Care Requires Big Changes to Complement New IT
Adler-Milstein, JuliaArticle HBS-F0904C-EInformation TechnologiesMany are counting on the adoption of electronic health records to help the health care system save billions of dollars. But to realize IT's promise, hospitals and medical practices need to empower employees.Starting at €8.20
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Effective Managers Say the Same Thing Twice (or More)
Neeley, Tsedal; Leonardi, Paul; Berinato, ScottArticle HBS-F1105D-EHow do effective managers get employees to act promptly? New research suggests that it's by making their requests at least twice. Though you may think redundancy is unnecessary and even a waste of time, a new study indicates that it helps your message cut through today's information overload.Starting at €8.20
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Early Prototypes Can Hurt a Team's Creativity (Spanish version)
Leonardi, PaulArticle HBS-F1112BQuick-and-dirty prototypes can help move projects forward. But many companies rapidly follow them with polished prototypes--and everyone focuses on the prototype, not on the remaining ambiguities about the problem the product is meant to solve or the obstacles in the way. This "innovation blindness" can delay a project or sink it altogether.Starting at €8.20
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Helping Employees Succeed with Generative AI
Leonardi, PaulArticle HBS-S23062-EInformation TechnologiesHow can you manage employees when the capabilities at their fingertips are constantly changing, and the effects of those changes are unpredictable? Users have less and less time to learn from one another. And unlike virtually any other technology we've known, AI-enabled digital tools are designed to change by themselves-continuously. To help, the author has devised a framework-STEP-that consists of four interrelated activities: (1) segmenting tas...Starting at €8.20
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Effective Managers Say the Same Thing Twice (or More) (Spanish version)
Neeley, Tsedal; Leonardi, Paul; Berinato, ScottArticle HBS-F1105DHow do effective managers get employees to act promptly? New research suggests that it's by making their requests at least twice. Though you may think redundancy is unnecessary and even a waste of time, a new study indicates that it helps your message cut through today's information overload.Starting at €8.20
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Early Prototypes Can Hurt a Team's Creativity
Leonardi, PaulArticle HBS-F1112B-EQuick-and-dirty prototypes can help move projects forward. But many companies rapidly follow them with polished prototypes--and everyone focuses on the prototype, not on the remaining ambiguities about the problem the product is meant to solve or the obstacles in the way. This "innovation blindness" can delay a project or sink it altogether.Starting at €8.20
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Better People Analytics: Measure Who They Know, Not Just Who They Are
Leonardi, Paul; Contractor, NoshirArticle HBS-R1806E-EStrategyLately, people analytics--using statistical insights from employee data to manage talent--has gotten a lot of hype and even won mainstream acceptance. Yet most firms lack an understanding of which talent dimensions drive performance in their organizations. Why? Their analytics examine only the "attributes" of employees, when people's "interactions" are equally, if not more, telling. Research shows that a lot of employees' success can be explained...Starting at €8.20