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El caso HBR: Cuando Steve se transforme en Stephanie
Gary, Loren; Elliot, BrianArticle HBS-R0812ALeadership and People ManagementHenrietta Mercer, el vicepresidente de recursos humanos de LaSalle química, se enfrenta a un reto sin precedentes en su carrera: Steve Ambler, recientemente nombrado director de ventas del grupo de la empresa, ha decidido cambiar su identidad de género. Antes de Henrietta puede terminar la elaboración de una respuesta corporativa, alguien se resbala una copia de su informe confidencial al comité ejecutivo de uno de los colegas de Steve, cuyos ind...Starting at €8.20
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Who Moved My Cube
Fayard, Anne-Laure; Weeks, JohnArticle HBS-R1107H-EService and Operations ManagementManagers once discouraged casual interaction among employees, viewing it as a distraction from "real work." Today we know that chance encounters on the job promote cooperation and innovation, and companies craft their floor plans and cultures with this in mind. So why do their careful, well-intentioned efforts often go awry? Common sense, it turns out, is a poor guide when it comes to designing for interaction. Work spaces inspire informal enco...Starting at €8.20
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When Steve Becomes Stephanie (HBR Case Study)
Gary, Loren; Elliot, BrianArticle HBS-R0812X-ELeadership and People ManagementHenrietta Mercer, the senior vice president for human resources at LaSalle Chemical, is facing a challenge unprecedented in her career: Steve Ambler, recently appointed the company's group sales director, has decided to change his gender identity. Before Henrietta can finish crafting a corporate response, someone slips a copy of her confidential memo to the executive committee to one of Steve's colleagues, whose outraged reaction suggests the dif...Starting at €8.20
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When Steve Becomes Stephanie (Commentary for HBR Case Study)
Gary, Loren; Elliot, BrianArticle HBS-R0812Z-ELeadership and People ManagementHenrietta Mercer, the senior vice president for human resources at LaSalle Chemical, is facing a challenge unprecedented in her career: Steve Ambler, recently appointed the company's group sales director, has decided to change his gender identity. Before Henrietta can finish crafting a corporate response, someone slips a copy of her confidential memo to the executive committee to one of Steve's colleagues, whose outraged reaction suggests the dif...Starting at €8.20
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A Better Way to Onboard AI
Babic, Boris; Chen, Daniel L.; Evgeniou, Theodoros; Fayard, Anne-LaureArticle HBS-R2004C-EInformation TechnologiesIn a 2018 Workforce Institute survey of 3,000 managers across eight industrialized nations, the majority of respondents described artificial intelligence as a valuable productivity tool. But respondents to that survey also expressed fears that AI would taStarting at €8.20
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Quién movió mi cubo
Fayard, Anne-Laure; Weeks, JohnArticle HBS-R1107HService and Operations ManagementLos gestores vez desalienta la interacción informal entre los empleados, viéndolo como una distracción de "trabajo real". Hoy sabemos que los encuentros casuales en el trabajo promueven la cooperación y la innovación, y las empresas elaboran sus planos de planta y culturas con esto en mente. Entonces, ¿por qué sus cuidadosas, los esfuerzos bien intencionados a menudo van mal? El sentido común, resulta que es una guía pobre cuando se trata de dise...Starting at €8.20
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Designing the Hybrid Office
Fayard, Anne-Laure; Weeks, John; Khan, MahweshArticle HBS-R2102J-ELeadership and People ManagementIt's where people build trust through personal interaction, learn the nuances of their job, and build and maintain organizational culture. And it's through random in-person encounters between people from different functions and cultures that many of the most innovative business ideas are born. The authors conclude by showing how design, technology, and management practices can be used to make tomorrow's offices more effective as social, learning...Starting at €8.20
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When Steve Becomes Stephanie (HBR Case Study and Commentary)
Gary, Loren; Elliot, BrianArticle HBS-R0812A-ELeadership and People ManagementHenrietta Mercer, the senior vice president for human resources at LaSalle Chemical, is facing a challenge unprecedented in her career: Steve Ambler, recently appointed the company's group sales director, has decided to change his gender identity. Before Henrietta can finish crafting a corporate response, someone slips a copy of her confidential memo to the executive committee to one of Steve's colleagues, whose outraged reaction suggests the dif...Starting at €8.20