Darden University of Virginia (USA)
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Artificial Intelligence Here and Now: Managing through Hype and Reality
Korinek, Anton; Spencer, AlexanderCase DARDEN-OM-1724-EService and Operations ManagementWhat tangible use does artificial intelligence (AI) have in a typical business setting? In this fictional case, Viviana Valenty, chief technology officer of e-commerce company Corellia, must decide how to incorporate AI in Corellia’s business model to satisfy its main investor. She considers potential use cases for AI in each of Corellia’s five departments: finance, customer service, marketing, operations and warehouse, and content. Each departme...Starting at €8.20
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Bystander Intervention: USA Gymnastics and Beyond (B)
Freeman, R. Edward; Mead, Jenny; Liedtka, Jeanne M.; Grushka-Cockayne, Yael; Santos, GraceCase DARDEN-E-0483-EBusiness Ethics and Corporate Social ResponsibilityThis partially disguised, public-sourced case, a follow-up to “Bystander Intervention: USA Gymnastics and Beyond (A)” (UVA-E-0482), details what happened after top gymnastics coach Megan Peterson reported team doctor Larry Nassar to USA Gymnastics leadership for his abuse of young athletes. It turned out that many others had tried to report Nassar for various instances of inappropriate behavior and abuse over the years, but coaches, trainers, adm...Starting at €5.74
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Cyberattack on Abank
Korinek, Anton; Allayannis, George (Yiorgos)Case DARDEN-F-1979-EFinanceCyberattacks on corporations are an increasingly common phenomenon that imposes significant costs on shareholders, customers, and management. It is instrumental for corporations to both invest in appropriate precautionary security measures and have a comprehensive cybersecurity incident response plan (IRP), led by a skilled incident response team, that defines what procedures to follow. This fictional case is framed from the perspective of Ida ...Starting at €8.20
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Cyberattack on Abank - Teaching Note
Korinek, Anton; Allayannis, George (Yiorgos)Teaching Note DARDEN-F-1979TN-EFinanceTeaching note for product F-1979Starting at €0.00
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Artificial Intelligence Caselets
Wicks, Andrew C.; Nolan, John; Korinek, Anton; Mead, Jenny; Gillespie, KevinCase DARDEN-E-0437-EBusiness Ethics and Corporate Social ResponsibilityThis set of caselets gets to the heart of the ethical issues embedded within the implementation of artificial intelligence (AI) and other advanced forms of automation technology in the workplace. Employee surveillance, customer privacy, replacing workers with machines and programs, using new data-mining techniques in the hiring process, and more—the multilayered dilemmas these new opportunities present increasingly require managers' careful consi...Starting at €8.20
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Bystander Intervention: USA Gymnastics and Beyond (A)
Freeman, R. Edward; Mead, Jenny; Liedtka, Jeanne M.; Grushka-Cockayne, Yael; Santos, GraceCase DARDEN-E-0482-EBusiness Ethics and Corporate Social ResponsibilityThis partially disguised, public-sourced case details the situation surrounding longtime USA Gymnastics team doctor Larry Nassar's abuse of athletes from the standpoint of someone who must decide whether and how best to intervene. In 2015, Megan Peterson, an elite gymnastics coach, has accidentally overheard a troubling conversation about Nassar between the athlete she directly supports, Janet Smith, and a teammate. After helping Smith feel safe ...Starting at €8.20