Darden University of Virginia (USA)
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Yahoo! and Customer Privacy
Freeman; R. Edward; Werhane; Patricia H.; Wicks; Andrew C.; Fruscello; Thomas W.; Mead; JennyCase DARDEN-E-0300-EBusiness Ethics and Corporate Social ResponsibilityThis case explores the larger context of competition among internet companies for market share globally; especially in the emerging Chinese economy; as well as concerns about advancing the core values of the company including user privacy. Specifically; it concerns the decision facing Yahoo! when it is confronted with a request by the Chinese government to release the name of one of its users for alleged violations of Chinese law.Starting at €8.20
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Yahoo! and Customer Privacy - Teaching Note
Wicks; Andrew C.; Mead; JennyTeaching Note DARDEN-E-0300TN-EBusiness Ethics and Corporate Social ResponsibilityTeaching note for product E-0300Starting at €0.00
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Fake News and the News Feed
Parmar; Bidhan L.; Leiner; Benjamin; Mead; JennyCase DARDEN-E-0429-EBusiness Ethics and Corporate Social ResponsibilityTessa Lyons was a rising star at Facebook. She had been the project manager in charge of news feed integrity for a little over a year; stationed at the front lines in the battle against misinformation and “fake news.” However; in early 2019; she faced an ethical dilemma that could define her tenure at the company and perhaps her career: whether to ban Alex Jones and the content from his platform; Infowars; from the Facebook news feed.Starting at €8.20
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Conundrum Calls (A) and (B) - Teaching Note
Gentile, Mary; Hoch, Julia; Desai, Dhruv; Pereira, Fernando; Ge, Terrance; Shaw, LaurenTeaching Note DARDEN-OB-1352TN-ELeadership and People ManagementTeaching Note for products OB-1352 and OB-1353Starting at €0.00
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Netflix and Dave Chappelle (A)
Kaufmann; Lauren; Botha; Helet; Mead; JennyCase DARDEN-E-0499-EBusiness Ethics and Corporate Social ResponsibilityIn late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave Chappelle. In the special—the last of six that Chappelle was contracted to make for Netflix—his targets included the lesbian, gay, bisexual, transgender, queer/questioning, plus others (LGBTQ+) community, particularly the transgender and nonbinary segments of that population. Netflix co-CEOs Ted Sar...Starting at €8.20
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Netflix and Dave Chappelle (B)
Kaufmann; Lauren; Botha; Helet; Mead; JennyCase DARDEN-E-0501-EBusiness Ethics and Corporate Social ResponsibilityIn late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave Chappelle. In the special—the last of six that Chappelle was contracted to make for Netflix—his targets included the lesbian, gay, bisexual, transgender, queer/questioning, plus others (LGBTQ+) community, particularly the transgender and nonbinary segments of that population. Netflix co-CEOs Ted Sar...Starting at €5.74
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Intersectionality
Kaufmann; Lauren; Mead; JennyTechnical Note DARDEN-E-0500-EBusiness Ethics and Corporate Social ResponsibilityThis note gives an overview of intersectionality, which is a theory, originally from legal scholarship, that explains how multiple forms of social inequality interact to produce individuals' experiences of marginalization. Intersectionality gives us a language to understand the systemic practices and structural barriers that perpetuate social inequities. As a theoretical paradigm, intersectionality provides a framework for understanding how categ...Starting at €8.20
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Netflix and Dave Chappelle (A) and (B)- Teaching note
Kaufmann; Lauren; Botha; Helet; Mead; JennyTeaching Note DARDEN-E-0499TN-EBusiness Ethics and Corporate Social ResponsibilityTeaching note for product E-0499Starting at €0.00
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Conundrum Calls (B)
Gentile, Mary; Hoch, Julia; Desai, Dhruv; Pereira, Fernando; Ge, Terrance; Shaw, LaurenCase DARDEN-OB-1353-ELeadership and People ManagementHaving just moved from the sales department to the marketing team at a start-up, Lisa is confronted with a dilemma. Part of the reason she switched departments was to improve the strained relationship between the two departments. Her first assignment is to call competitors, pretending to be a customer, to get their pricing information. Lisa doesn’t want to lie, but feels a responsibility to her new boss, her old boss who advocated for her, and bo...Starting at €5.74
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Cardinal Foods: Sweet Sourcing
Weiss; Elliott N.; Parmar; Bidhan L.; Mead; JennyCase DARDEN-OM-1591-EService and Operations ManagementAs part of a biennial supplier review; Jennifer Schramm; a purchasing manager in the cocoa and chocolate division at Cardinal Foods; had been considering several different cocoa cooperatives. She wanted to (1) source high-quality cocoa in the proper particle sizes; (2) source cocoa from environmentally and socially conscious producers; (3) keep the cost of cocoa sourcing as low as possible; and (4) not increase any reputational risks to the compa...Starting at €8.20