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Darden University of Virginia (USA)
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Does TripSense Make Sense?
Farris, Paul W.; Skurnik, Ian; Zimmerman, AlanCase DARDEN-M-0757-EMarketingThis case prompts students to determine how Progressive Insurance can best assess the customer interest, technical feasibility, economic viability, and actuarial justification of TripSense, its usage-based pricing program.Starting at €8.20
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Progressive Insurance: Not Your Standard Insurance Story
Farris, Paul W.; Pfeifer, Phillip E.; Zimmerman, AlanCase DARDEN-M-0758-EMarketingProgressive Insurance, a leader in the automotive insurance market, has succeeded through innovation. This case describes the company’s strategies for differentiating its service through programs such as Immediate Response Vehicles and Express Quote. Through these programs and a series of creative advertising campaigns, Progressive has built a strong brand in a relatively short time.Starting at €8.20
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Starbucks Corp.: Clouds in Your Coffee
Zimmerman, Alan; Weiss, Elliott N.Case DARDEN-OM-1328-EService and Operations ManagementThis case depicts the history of Starbucks Corporation, from its inception, in 1971, through 2007. The case highlights the conflict between large-scale efficiency and standardization versus providing customers with the "Starbucks Experience." As its consistent growth shows, Starbucks has managed this conflict skillfully, but as the company continues to expand, balancing these objectives becomes more difficult and complex.Starting at €8.20
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The Toyota Production System: “The Scent of the Cornered Ferret”
Zimmerman, Alan; Weiss, Elliott N.Case DARDEN-OM-1333-EService and Operations ManagementThis case provides a history of Toyota and describes the famed Toyota Production System (TPS). It follows the company from its founding, in 1933, up to 2007. The case can be used to introduce TPS as well as to discuss the factors necessary to sustain a corporate strategy through long periods of international growth.Starting at €8.20
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Six Sigma: A Basic Overview
Landel, Robert D.; Zimmerman, AlanTechnical Note DARDEN-OM-1339-EService and Operations ManagementIn the nearly 30 years since it was introduced, Six Sigma has evolved to mean different things in different circumstances and in different organizations, so that now it is difficult to identify a single, universally accepted definition. The purpose of this note is to provide a basic overview of Six Sigma by explaining its underlying principles and most commonly utilized methods while providing a brief review of its history. Finally, this note pro...Starting at €8.20
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The Panic of 1791: Hamilton's Reports and the Rise of Faction (A)
Bruner, Robert F.; Miller, ScottCase DARDEN-F-1783-EFinanceOn December 5, 1791, Secretary of the Treasury Alexander Hamilton presented to Congress his “Report on the Subject of Manufactures,” which proposed significant government support for nascent American industry through tariffs, subsidies, and other incentives. It seemed that Hamilton’s politico-economic vision for America had substantial political momentum, yet James Madison and his circle viewed Hamilton’s proposals with alarm, and a financial pan...Starting at €8.20
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The South Sea Bubble and the Rise of the Bank of England (A) and (B) - Teaching Note
Bruner, Robert F.; Miller, ScottTeaching Note DARDEN-F-1820TN-EFinanceTeaching Note of Product F-1821Starting at €0.00
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The "Roaring ’20s" and the Crash of 1929
Bruner, Robert F.; Miller, ScottCase DARDEN-F-1908-EFinanceIn April 1930, US Treasury Secretary Andrew Mellon reviewed recent stock market events as he prepared to enter a meeting of the Federal Reserve Board, which he chaired. In September and October 1929, the US stock market had fallen about a third, and then recovered somewhat. In response to the turmoil, the Federal Reserve (Fed) had lowered the discount rate in five steps from 6% to 3.71%, and market rates of interest across a range of debt securit...Starting at €8.20
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The Financial Crisis of 1847 (A)
Bruner, Robert F.; Miller, ScottCase DARDEN-F-1930-EFinanceOn October 25, 1847, British prime minister John Russell met with his cabinet to review a deepening financial crisis and to weigh proposals for government response. Chief among these were two proposals. The first was to suspend the Bank Charter Act of 1844 in order to permit the Bank of England to discount more freely and to issue banknotes in greater volume than the Act allowed. In recent days, delegations of merchants, industrialists, and count...Starting at €8.20
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Financial Crisis and the Revolutions of 1848 (A)
Bruner, Robert F.; Miller, ScottCase DARDEN-F-1932FinanceOn March 15, 1848, the governor of the Bank of France, Antoine d’Argout, faced the potential collapse of his institution. A cascade of agricultural and industrial shocks, rising food prices, spikes in unemployment, and currency outflows struck at the heart of the French economy. At the same time, France, and Europe more broadly, had dissolved into armed revolution. The French king’s abdication in February, alongside the already teetering financia...Starting at €8.20