Darden University of Virginia (USA)
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Joe Willis: Feeling the Heat in Thailand (A)
Isabella, Lynn A.; Langlais, Darcy; Yemen, GerryCase DARDEN-OB-0898-ELeadership and People ManagementSometimes the tried-and-true American business team-building exercises just don’t work. Although frequently successful with teams made up of employees from different sections of an organization, what happens when teams consist of employees from different geographical areas like the United States and Asia? This presents a whole set of unique differences. This case follows the experiences of an executive sent to Bangkok, Thailand, with two other ma...Starting at €8.20
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Streaming the Future: Netflix's Global Expansion
Harris, Jared D.; Kim, K. Dennie; Vasquez, RenzoCase DARDEN-S-0345StrategyThis case is set in the rapidly changing and technologically emerging industry of on-demand streaming video, which offers Netflix a number of strategic choices. For instance, strategies can involve choices about hosting infrastructure, consumer pricing, and other issues related to a streaming service’s business model. In order to achieve global competitiveness, however, some of these choices also involve internationalization. In which foreign mar...Starting at €8.20
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Unity Airways: Melissa White (A)
Frey, Sherwood C. Jr.; Bass, Lucien; Yu, ElaineCase DARDEN-QA-0721-EDecision AnalysisMelissa White, a Richmond-based consultant, looked forward to the short visit with her parents in Hong Kong. She had booked her itinerary with Unity Airways and was about to begin the journey. Please see the (B) case (UVA-QA-0722) for the unfortunate details regarding the beginnings of her trip.Starting at €8.20
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Before the Hypothesis: Asking the Right Questions
Kim, K. DennieTechnical Note DARDEN-S-0417StrategyThis technical note is designed to be used early in a graduate-level elective course on strategic analysis, though it can be used at multiple levels, including advanced undergraduate and Executive Education. The note assumes some basic knowledge of hypothesis testing or the hypothesis-driven approach as a tool used in strategic analysis, particularly in the context of consulting. Building on this foundation, students will learn more about what ma...Starting at €8.20
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Unity Airways: Melissa White (B)
Frey, Sherwood C. Jr.; Bass, Lucien; Yu, ElaineCase DARDEN-QA-0722-EDecision AnalysisMelissa White was on her way for a long-awaited visit with her parents in Hong Kong. But the first leg of her trip, a Unity Airways Washington–Chicago flight, was forced to return to Washington, D.C., due to engine trouble. After waiting three hours at customer service for the rebooking of her itinerary, White reached the front of the line. She was prepared to hear that her trip would be delayed a day. Although this would shorten the stay with he...Starting at €5.74
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Unity Airways: Chris Watson (A)
Frey, Sherwood C. Jr.; Bass, Lucien; Yu, ElaineCase DARDEN-QA-0723-EDecision AnalysisChris Watson, a customer service representative at Unity Airways, had just begun to address the rebooking of Melissa White, one of the almost 100 passengers whose itineraries would have to change due to an in-flight emergency with a Washington-Chicago flight. White's ultimate destination was Hong Kong; unfortunately, all the available rebooking alternatives involved at least a one-day delay in her arrival. Watson needed to take care of White's ne...Starting at €8.20
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Joe Willis: Feeling the Heat in Thailand (B)
Isabella, Lynn A.; Langlais, Darcy; Yemen, GerryCase DARDEN-OB-0899-ELeadership and People ManagementSometimes the tried-and-true American business team-building exercises just don’t work. Although frequently successful with teams made up of employees from different sections of an organization, what happens when teams consist of employees from different geographical areas like the United States and Asia? This presents a whole set of unique differences. This case follows the experiences of an executive sent to Bangkok, Thailand, with two other ma...Starting at €5.74
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Joe Willis: Feeling the Heat in Thailand (C)
Isabella, Lynn A.; Langlais, Darcy; Yemen, GerryCase DARDEN-OB-0900-ELeadership and People ManagementSometimes the tried-and-true American business team-building exercises just don’t work. Although frequently successful with teams made up of employees from different sections of an organization, what happens when teams consist of employees from different geographical areas like the United States and Asia? This presents a whole set of unique differences. This case follows the experiences of an executive sent to Bangkok, Thailand, with two other ma...Starting at €5.74
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What Needs to Be True? A Simple Framework for Evaluation
Kim, K. DennieTechnical Note DARDEN-S-0418StrategyFor strategists, a good hypothesis is invaluable, both as a starting point and as a guide to help structure a good analysis. A hypothesis-driven approach is widely regarded as the gold standard in tackling problems where uncertainty and ambiguity make it difficult to identify obvious solutions. “What needs to be true?” (WNT) is a framework that highlights the power and importance of assumptions in strategic decision-making; thus, it is an essenti...Starting at €8.20