Darden University of Virginia (USA)
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A Brief Guide to A3
English, AustinTechnical Note DARDEN-OM-1738-EService and Operations ManagementThis brief note provides a description of the A3 communication tool using classic problem-solving methodology associated with the Toyota Production System. A3 thinking may be used to assist communication of all aspects of problem solving, including proposStarting at €8.20
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USA Track & Field: Getting Its Governance on Track - Teaching note
Cheng, Yo-Jud; Maiden, Stephen E.Teaching Note DARDEN-S-0352TN-EStrategyTeaching note for product S-0352Starting at €0.00
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USA Track & Field: Getting Its Governance on Track
Cheng, Yo-Jud; Maiden, Stephen E.Case DARDEN-S-0352-EStrategyThis public-sourced case set in May 2020 examines various corporate governance issues that have arisen for the nonprofit USA Track & Field (USATF). The case’s protagonist is board member Tricia Myers who considers how the board can better serve its constituents as they are inundated with a torrent of issues around CEO compensation, fundraising, and governance regulations. The board faces a fire drill as CEO Max Siegel’s high compensation has just...Starting at €8.20
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Quincy Lake Clinic
Weiss, Elliott N.; English, AustinCase DARDEN-OM-1699-EService and Operations ManagementOlga Zimmerman was the clinical operations director of the Quincy Lake Clinic (QLC), a provider-based primary and specialty care clinic. For the past four months, Zimmerman had been learning her new role and trying to change the organization using Lean concepts. She had many process-improvement opportunities and had been recording her observations during her frequent gemba walks. She had created a pile of sticky notes of various issues she though...Starting at €8.20
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WeWork: But Does the Corporate Governance Work
Cheng, Yo-Jud; Maiden, Stephen E.Case DARDEN-S-0350-EStrategyThis public-sourced case describes the lapses in board oversight that led to the dramatic rise and fall of collaborative office space company WeWork and its charismatic leader, Adam Neumann. The case is set in September 2019 and follows board member MarkStarting at €8.20
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WeWork: But Does the Corporate Governance Work? - Teaching note
Cheng, Yo-Jud; Maiden, Stephen E.Teaching Note DARDEN-S-0350TNStrategyTeaching note for product S-0350TStarting at €0.00
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Crisis at Away (B)
Cheng, Yo-Jud; Harris, Jared D.; Surprise, NoelleCase DARDEN-S-0362-EStrategyThis case is a follow-up to "Crisis at Away (A)" (UVA-S-0361), which explores the lifestyle-brand start-up Away as it grapples with a public-relations crisis. Its CEO has made serious missteps in a public forum and the board of directors must come to a decision about whether (and how) to implement a CEO transition amid an unexpected crisis. This case presents what the board chose to do next, and provides an opportunity to discuss the longer-term ...Starting at €5.74
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Introduction to Corporate Governance
Cheng, Yo-JudTechnical Note DARDEN-S-0356StrategyThis note provides an introduction to corporate governance from a managerial perspective, covering key aspects of board responsibilities and board composition, the regulatory environment and legal duties of directors, and changes in governance systems over time, with a focus on publicly traded firms in the United States.Starting at €8.20
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Vignettes: Board Dynamics and Culture (B)
Cheng, Yo-Jud; Maiden, Stephen E.Case DARDEN-S-0380-EStrategyThe realities of boardroom dynamics can often reveal a different story than how things appear on paper. Boards need the right dynamics and culture to effectively carry out their responsibilities. At their best, boards can catch budding issues before they negatively impact the firm and can partner with management to lead through change, like they did with Indra Nooyi’s transformation of PepsiCo. Given the dual mandate of boards to both monitor and...Starting at €5.74
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Olena Tischler: Health Care Operations Management Intern
Weiss, Elliott N.; English, AustinCase DARDEN-OM-1730-EService and Operations ManagementOlena Tischler is embarking on her midpoint MBA internship, a position she developed with Northeast Regional Healthcare. The internship is divided among the operations of three different clinics and is focused on operational excellence. As the starting point of her summer analysis, Tischler ponders how each clinic defines "operations." After a hint that operations are not well defined within the health care environment, a timely dinner with her m...Starting at €8.20