Darden University of Virginia (USA)
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Pancho's Burritos
Kraft, Tim; Dorronsoro, DanielCase DARDEN-OM-1539-EService and Operations ManagementPancho’s Burritos is a high-end fast-food restaurant located in Charlottesville, Virginia. Due to a recent surge in customers, the lines at the restaurant during peak hours are becoming very long and causing excessive customer waiting. To improve current customer wait times and plan for future growth requirements, Francisco “Pancho” Escoba, the proprietor, wants to get a better understanding of the current operational capacity. The key decision E...Starting at €8.20
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Pancho's Burritos (Abridged)
Kraft, Tim; Dorronsoro, DanielCase DARDEN-OM-1555-EService and Operations ManagementThis case, an abridged version of "Pancho’s Burritos" (UVA-OM-1539). Pancho’s Burritos is a high-end fast-food restaurant located in Charlottesville, Virginia. Due to a recent surge in customers, the lines at the restaurant during peak hours are becoming very long and causing excessive customer waiting. To improve current customer wait times and plan for future growth requirements, Francisco “Pancho” Escoba, the proprietor, wants to get a better ...Starting at €8.20