Darden University of Virginia (USA)
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Fake News and the News Feed
Parmar; Bidhan L.; Leiner; Benjamin; Mead; JennyCase DARDEN-E-0429-EBusiness Ethics and Corporate Social ResponsibilityTessa Lyons was a rising star at Facebook. She had been the project manager in charge of news feed integrity for a little over a year; stationed at the front lines in the battle against misinformation and “fake news.” However; in early 2019; she faced an ethical dilemma that could define her tenure at the company and perhaps her career: whether to ban Alex Jones and the content from his platform; Infowars; from the Facebook news feed.Starting at €8.20
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Darden Investment Sales
Parmar; Bidhan L.; Morales; MattCase DARDEN-E-0432-EBusiness Ethics and Corporate Social ResponsibilityTJ, a manager at an investment company, is alarmed when, during an evening out with Leslie, his female colleague, and five male prospective clients, the men behave in an overly familiar way with her. Although Leslie assures TJ that she can handle this type of attention, TJ nonetheless is very uncomfortable with the situation. What should he do?Starting at €8.20
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Cardinal Foods: Sweet Sourcing
Weiss; Elliott N.; Parmar; Bidhan L.; Mead; JennyCase DARDEN-OM-1591-EService and Operations ManagementAs part of a biennial supplier review; Jennifer Schramm; a purchasing manager in the cocoa and chocolate division at Cardinal Foods; had been considering several different cocoa cooperatives. She wanted to (1) source high-quality cocoa in the proper particle sizes; (2) source cocoa from environmentally and socially conscious producers; (3) keep the cost of cocoa sourcing as low as possible; and (4) not increase any reputational risks to the compa...Starting at €8.20
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Stryker Corporation
Hess, Edward D.; Eriksson, CassyCase DARDEN-S-0174-EStrategyStryker is the story of how CEO John Brown built his company into a market leader using a simple strategy of growing earnings 20% a year. The strategy was supported by the values statement: "do not lie, cheat, or steal to do it." Stryker had an internal high-performance environment grown primarily through organic growth and by adding technology through small acquisitions. This case confronts Brown's succession and the issue of whether Stryker's 2...Starting at €8.20
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Starbucks Corporation (A)
Hess, Edward D.; Eriksson, CassyCase DARDEN-S-0175-EStrategyThe issue in this case is whether it is realistic for Starbucks to continue to be a high-growth company. Questions raised are whether all growth is good; whether bigger is always better; whether businesses must “grow or die”; and under what circumstances does too aggressive growth destroy value? In trying to remain a high-growth company, Starbucks has opened some stores in subprime locations, resulting in dilution of its customer value propositio...Starting at €8.20
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Starbucks Corporation (B)
Hess, Edward D.; Eriksson, CassyCase DARDEN-S-0176-EStrategyThis case follows S-0175 and explores the different responses Starbucks made to correct its operational and overexpansion problems as well as its experimentation with new growth ideas. Analysts who predicted that Starbucks wouldn’t survive the global downturn must to eat their words. Under its former CEO, it has emerged from the economic downturn a leaner, better company. Now it must decide whether to build or buy a new concept to scale or reigni...Starting at €5.74
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Dell Inc.
Hess, Edward D.; Eriksson, CassyCase DARDEN-S-0185-EStrategyIn the 1990s, with more widespread use of the Internet, sales through Dell Computer Corporation’s online business swelled, and it became a dominant market leader. By 2010, Dell Computer Corporation had changed its name to Dell Inc. (Dell). Dell employed 96,000 people worldwide and was ranked 38th on the Fortune 500 list. But in the summer of 2010, Dell was faced with dwindling market share, myriad customer complaints, vendor troubles, and a blist...Starting at €8.20
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Darden Investment Sales- Teaching note
Parmar; Bidhan L.; Mead; JennyTeaching Note DARDEN-E-0432TN-EBusiness Ethics and Corporate Social ResponsibilityTeaching note for product E-0432Starting at €0.00
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The Ethics of Consulting
Parmar; Bidhan L.; Pritmani; Tanvi; Mead; JennyCase DARDEN-E-0431-EBusiness Ethics and Corporate Social ResponsibilityThe consulting field; with its variety of different experiences and scenarios; often presents numerous challenges and conflicts for those involved. These vignettes; some based on actual situations; present a number of dilemmas in which the protagonists must determine the right course of action; often when that is not easily identifiable. These vignettes identify situations in which one’s values; ethical judgment; and sense of fairness might be te...Starting at €8.20
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Bad Arguments and Rationalization in Business
Freeman; R. Edward; Wicks; Andrew C.; Harris; Jared D.; Parmar; Bidhan L.; Mead; JennyTechnical Note DARDEN-E-0406-EBusiness Ethics and Corporate Social ResponsibilityThe following note attempts to catalog and analyze a set of flawed but common arguments made in business and organizational settings to drive strategic and operational decision-making. The arguments are deconstructed into syllogistic form—a set of premises leading to a conclusion—and analyzed for validity and soundness. The final part of this note pays attention to ways decision-makers can avoid such bad arguments and the rationalization that oft...Starting at €8.20